Basic "tricks of the trade" to apply to leave a citizen-customer with positive feelings about his or her encounter with law enforcement are:
1. Treat people as individuals and use their name.
2. Treat peoples' problems as if they were your OWn.
3. Be a very good listener.
4. Allow him or her to save face, if possible.
5. Don't leave a citizen with unanswered questions.
6. Build trust.
Correct answer: C.
You chose: B.
A. 1, 2, 3,4
B. 1, 2, 3, 6
C. 1, 3, 4, 6
D. 1, 2, 3, 4, 5, 6
2nd Edition•ISBN: 9781464113079David G Myers 1st Edition•ISBN: 9780078953125Carl A. Woloszyk, Grady Kimbrell, Lois Schneider Farese 14th Edition•ISBN: 9780470587232Donald E. Kieso, Jerry J. Weygandt, Terry D. Warfield 13th Edition•ISBN: 9780321924957Karl E. Byleen, Michael R. Ziegler, Michae Ziegler, Raymond A. Barnett