MILADY 2012 CHAPTER 1, 2, 3, 4

15 terms by GAHLBERG

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the art and science of beautifying and improving the skin,nails, and hair and includes the study of cosmetics and their application.


the moral principles by which we live and work.

game plan

the conscious act of planning your life, instead of just letting things happen.

goal setting

the identification of long-term and short-term goals that helps you decide what you want out of life

mission statement

a statement that establishes the values that an individual or institution lives by, as well as future goals.


an unhealthy compulsion to do things perfectly


to make a list of tasks that needs to be done in the order of
most-to-least important.


putting off until tomorrow what you can do today.


the science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe.

personal hygiene

daily maintenance of cleanliness by practicing good healthful habits.

physical presentation

your posture, as well as the way you walk and move

professional image

the impression you project through both your outward appearance and your conduct in the workplace.

client consultation

the verbal communication with a client that determines what the client's needs are and how to achieve the desired results. ( needs assessment)

effective communication

the act of sharing information between two people (or groups of people) so that the information is successfully understood.

reflective listening

listening to the client and then repeating in your own words what you think the clien is telling you.

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