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15 terms

MILADY 2012 CHAPTER 1, 2, 3, 4

1-HISTORY AND CAREER OPPORTUNITIES 2- LIFE SKILLS 3-YOUR PROFESSIONAL IMAGE 4-COMMUNICATING FOR SUCCESS
STUDY
PLAY
cosmetology
the art and science of beautifying and improving the skin,nails, and hair and includes the study of cosmetics and their application.
ethics
the moral principles by which we live and work.
game plan
the conscious act of planning your life, instead of just letting things happen.
goal setting
the identification of long-term and short-term goals that helps you decide what you want out of life
mission statement
a statement that establishes the values that an individual or institution lives by, as well as future goals.
perfectionism
an unhealthy compulsion to do things perfectly
prioritize
to make a list of tasks that needs to be done in the order of
most-to-least important.
procrastination
putting off until tomorrow what you can do today.
ergonomics
the science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe.
personal hygiene
daily maintenance of cleanliness by practicing good healthful habits.
physical presentation
your posture, as well as the way you walk and move
professional image
the impression you project through both your outward appearance and your conduct in the workplace.
client consultation
the verbal communication with a client that determines what the client's needs are and how to achieve the desired results. ( needs assessment)
effective communication
the act of sharing information between two people (or groups of people) so that the information is successfully understood.
reflective listening
listening to the client and then repeating in your own words what you think the clien is telling you.