MG 585 Exam 1

Which of the following examples is NOT a typical or appropriate situation to employ project management?
​
improving an existing work process

installing a new computer system

conducting a routine, standard customer service operation

developing a new product
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Which of the following examples is NOT a typical or appropriate situation to employ project management?
​
improving an existing work process

installing a new computer system

conducting a routine, standard customer service operation

developing a new product
conducting a routine, standard customer service operation
In the PMBOK, the logical groupings of the five project management processes to achieve specific project objectives are called the:

project management knowledge areas

project management process groups

life cycle stages

phases and gates
project management process groups
Projects often require tradeoffs among all of the following EXCEPT:
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scope

cost

schedule

programs
programs
Which of the following statements regarding project life cycles is most accurate?
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All research and development projects use the same four-stage project life cycle model.

The project life cycle is the same for the diverse types of projects managed by an organization.

Many different project life cycle models are used for different types of projects.

Project life cycles are very similar regardless of the industry.
Many different project life cycle models are used for different types of projects.
Typically, a steering team or leadership team is responsible for all of the following project related roles EXCEPT:
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selecting, prioritizing and resourcing projects

standardizing project-related governance processes to facilitate sharing of methodologies, tools & techniques

ensuring accurate progress is reported and adjustments made

evaluating projects and portfolios midstream to ensure they produce expected results
standardizing project-related governance processes to facilitate sharing of methodologies, tools & techniques
When applied to project management, the resource management knowledge area typically involves which of the following processes?
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ensuring the project includes all the work required, and only the work required, to complete the project successfully

planning, estimating, budgeting, financing, funding, managing and controlling costs

conducting risk management planning, identification, analysis, response planning & implementation, and monitoring

identifying, acquiring, and managing resources needed to successfully complete the project
identifying, acquiring, and managing resources needed to successfully complete the project
All of the following factors have influenced the increased reliance upon project management in recent years EXCEPT:
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rapid growth and changes in the information technology and telecommunications industries

realization that methods for large projects can be modified and used for small projects

increased competition in the global economy and its influence on market demand

the steady demands of ongoing operational work
the steady demands of ongoing operational work
Which of the ten knowledge areas defined in the Project Management Body of Knowledge includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully?

Scope management

Quality management

Communications management

Stakeholder management
Scope management
A project manager in agile projects who serves and leads in a collaborative, facilitating manner is called a:
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program manager

scrum master

sponsor

functional manager
scrum master
Typically, the senior customer representative is responsible for which of the following project roles?
​

develops the project schedule and budget

determines how the project work will be accomplished

ensures requirements are clear and communications are maintained throughout the project

helps the project manager with running meetings and providing status reports
ensures requirements are clear and communications are maintained throughout the project
In an adaptive or change - driven project life cycle: the product is well understood. all planning precedes all executing. early results lead into planning later work. the waterfall approach is commonly used.early results lead into planning later work.Which of the following roles is typically associated with the project manager? ​ assigned by the performing organization to lead the team that is responsible for achieving the project objectives an ongoing manager of the organization with with responsibility for a department or division supports projects by mentoring, training and assisting teams and facilitating sharing of resources and methodologies a senior manager serving in a formal role, given authority and responsibility for successful completion of a projectassigned by the performing organization to lead the team that is responsible for achieving the project objectivesWhich of the following examples is NOT a typical or appropriate situation to employ project management? ​ improving a soldering process in an assembly line processing deposits and withdrawals in a bank installing a new accounting application on a server developing a new medical device for use by clinicsprocessing deposits and withdrawals in a bankProjects are considered successful for all of the reasons below EXCEPT: ​ members of the team learn new skills and/or refine existing skills organizational learning takes place and is captured for future projects the team has used heroics to meet project objectives the performing organization reaps business-level benefits.the team has used heroics to meet project objectivesAchieving project success is determined by all of the following EXCEPT: ​ creating deliverables that include all required features involving only important key stakeholders completing the project on schedule and on budget providing outputs that please the project's customersinvolving only important key stakeholdersOnce projects are completed, they will typically yield all of the following results EXCEPT: ​ a unique product or service make or buy decisions stakeholders whose interests are affected by the outcome a primary deliverable along with supporting deliverablesmake or buy decisionsWhich of the following statements correctly describes project management? ​ Project management uses knowledge, skills, tools and techniques to meet stakeholder needs and expectations Project management should not involve tradeoffs between scope, schedule and cost. Project management only relies upon checklists to plan and execute the work. Project management's goal is to maintain efficiency of ongoing operations.Project management uses knowledge, skills, tools and techniques to meet stakeholder needs and expectationsWhich of the following actions will likely cause a project to fail? ​ dedicating valuable team member time to identify risk events spending project funds to procure needed tools and spare parts unclear or unrealistic stakeholder expectations conducting a project audit to evaluate performanceunclear or unrealistic stakeholder expectationsProject failure can result from all of the following causes EXCEPT: ​ adequate support from executive management inadequate planning unrealistic time demands incomplete or unclear requirementsadequate support from executive managementWhich of the ten knowledge areas defined in the Project Management Body of Knowledge includes the activities of purchasing or acquiring products, services or results from outside the project team? ​ Scope management Quality management Communications management Procurement managementProcurement managementFrom an agile project management perspective, which of these constraints are considered to be fixed? Quality and value Resources and schedule Scope and time Customer satisfactionResources and schedule________ between a client company and a contractor company should aim at a win-win solution, and the outcome must benefit both the parties involved. ​ selections meetings conflicts negotiationsnegotiationsPortfolios deal with all of an organization's projects, while programs deal with: ongoing operations a specific group of related projects, subprograms, and program activities resource availability tradeoffs between schedule, scope and qualitya specific group of related projects, subprograms, and program activitiesAll of the following represent appropriate sources to identify new potential projects EXCEPT: ​ existing and potential customers the operations staff within the organization industry and trade journals lessons learned from previous projectslessons learned from previous projectsAll of the following may be negotiated between a client company and a contractor EXCEPT: the amount of money to be paid. quality standards selection criteria for scoring models personnel assignmentsselection criteria for scoring modelsWhich of the following responses most accurately depicts the correct sequence of activities in the strategic planning process? strategic objectives - strategic analysis - guiding principles - flow-down objectives guiding principles - strategic analysis - strategic objectives - flow-down objectives strategic analysis - guiding principles - strategic objectives - flow-down objectives guiding principles - strategic objectives - flow-down objectives - strategic analysisstrategic analysis - guiding principles - strategic objectives - flow-down objectivesWhich of the following statements correctly describes a weakness associated with the financial project selection model? ​ The benefit-to-cost models favor projects which generate the smallest absolute return over a specified period. Payback period models do not consider the profit to be realized after the costs are paid. The Net Present Value (NPV) method does not consider the time value of money. The Internal Rate of Return (IRR) method is difficult to use when a project has conventional cash flows.Payback period models do not consider the profit to be realized after the costs are paid.All of the following factors should be assessed to determine an organization's ability to perform projects EXCEPT: ​ Do we have have a teamwork attitude, free and open communication, creativity, and empowered decision making? Do we have a clearly defined project management process? Do teams and individuals follow instructions well? Do we monitor and understand our external environment?Do teams and individuals follow instructions well?Which of the following statements concerning strategic analysis is true? Strategic analysis focuses exclusively upon external analysis. External analysis focuses on the strengths and weaknesses of the organization. Internal analysis focuses on the threats and opportunities facing the organization. External analysis focuses on the threats and opportunities facing the organization.External analysis focuses on the threats and opportunities facing the organization.All of the following factors influence the opportunities and threats an organization must consider when performing a strategic analysis EXCEPT: ​ competitors suppliers regulatory agencies employeesemployeesThis document summarizes why the project is important by describing the benefits of a selected component, and is used as a basis for authorizing further project management activities: program management plan business case SWOT analysis guiding principlebusiness caseA clear and compelling vision will have all the following characteristics EXCEPT: ​ often requires extra effort to achieve. often requires several years to achieve. provides detailed roadmap for managing a project helps all stakeholders understand the direction of the organizationprovides detailed roadmap for managing a projectWhich of the following is NOT a typical source selection criterion that an organization would use to evaluate potential contractors? life cycle cost references personalities technical approachpersonalitiesAll of the following statements concerning project portfolios are true EXCEPT: ​ The projects in a portfolio are managed as a group to achieve strategic business objectives. Portfolios cannot include operations and programs. Portfolios usually include a mix of some high-risk, high-reward projects and some low-risk projects. Each project in the portfolio should have a direct impact on the organization.Portfolios cannot include operations and programs.Which of the following statements best describes the contemporary use of financial models and scoring models for project selection? ​ These methods are often used together to ensure financial and non-financial factors are both considered. Financial methods are preferred because they ensure alignment with the organization's strategic goals. Scoring models are unreliable because they fail to consider financial factors. One of these techniques is typically used to the exclusion of the other, due to time demands.These methods are often used together to ensure financial and non-financial factors are both considered.All of the following criteria serve as a valid basis for identifying potential projects in most organizations EXCEPT: ​ social need environmental consideration technological advance internal politicsinternal politicsOnce selected projects have been prioritized, it is time to assign resources to each. Resources could include all of the following EXCEPT: subject matter experts equipment quality metrics fundsquality metricsMany writers have stated that for strategic objectives to be effective, they should be: ​ broad - to cover many dimensions of the business measurable - to track progress unachievable - to inspire maximum performance resource based - to focus on the inputsmeasurable - to track progressWhich of the following statements most accurately identifies the typical contents of the project charter? requirements, specifications, test protocols and test results statement of work, terms and conditions, clauses and delivery instructions business case, milestone schedule, resource estimates and team operating principles purpose, literature review, methodology, results and conclusionsbusiness case, milestone schedule, resource estimates and team operating principlesWhich of the following charter elements defines the project purpose and justifies the necessity of the project? scope control plan acceptance criteria business case scope overviewbusiness caseA project sponsor is wise not to sign a project charter authorizing work until the project manager and team show that they have ____: learned to work together well. gathered requirements from key stakeholders. reviewed lessons learned from recently completed projects in order to avoid similar mistakes. prepared a comprehensive schedule and budget.reviewed lessons learned from recently completed projects in order to avoid similar mistakes.Which section of the project charter publicly acknowledges the commitment of the sponsor, managers and team members to the project? business case signatures and commitment decisions and findings contract sectionsignatures and commitmentThe project charter serves all of the following purposes EXCEPT: ​ authorizes the project manager to proceed helps develop a common understanding between the project manager, sponsor and assigned team members quickly screens out obviously poor projects describes skill sets needed for the projectdescribes skill sets needed for the projectProject charters typically include all of the following elements EXCEPT: ​ negative and positive risks project assumptions detailed resource requirements project constraintsdetailed resource requirementsThe project charter should help the project team and the project sponsor to develop a common understanding of what the project is all about. All of the following items are elements of that common understanding EXCEPT: ​ understanding how the project aligns with the goals of the parent organization understanding the detailed project schedule understanding project success measures understanding what is included and excluded in the project scopeunderstanding the detailed project scheduleWhich of the following statements accurately describes the responsibilities typically associated with the development of the project charter? ​ the project sponsor typically prepares the detailed first draft of the charter. the project manager typically prepares the business case and scope overview. the customer typically prepares and signs the charter. more often than not, the project manager writes the draft project charter.more often than not, the project manager writes the draft project charter.Project managers and teams should consider risks and include them in the project charter for all the following reasons EXCEPT: ​ any negative risk that is a threat that may inhibit successful project completion needs to be identified. all project risks should be eliminated before the project charter is signed. a positive risk is an opportunity to complete the project better, faster, and/or at lower cost or to capitalize upon the project in additional ways. sometimes there is more risk to the organization if the project is not undertaken, and this provides additional rationale for doing the project.all project risks should be eliminated before the project charter is signed.The project charter grants the project team the right to: begin project execution develop the project mission statement create a detailed project plan write a detailed business casecreate a detailed project planWhich of these charter elements should persuade decision makers to support the project and inspire team members and key stakeholders to work hard toward successful completion of the project? ​ the project vision statement the business case the project motto the team operating principlesthe business caseWhich of the following documents serves as an informal contract between the project team and the project sponsor? team members' employment contracts project charter project roadmap business caseproject charterTeam operating principles are sometimes included in a project charter to enhance team performance. Which of the following statements accurately describes the value of establishing team operating principles? ​ Operating principles increase team effectiveness and ensure that all parties are aware of what is expected. Operating principles describe the specific work each team member will perform. Operating principles identify the rules along with the punishments to be administered when the rules are broken. Operating principles are especially helpful for a routine project where participants have worked together before.Operating principles increase team effectiveness and ensure that all parties are aware of what is expected.During iteration planning in an agile project, agreement is reached regarding: the length of the next sprint. detailed stakeholder requirements. the definition of done. positive and negative risks.the definition of done.The milestone schedule in the project charter: ​ is a schedule that provides detailed data for when each project activity should begin. is a detailed schedule that shows the planned duration for every activity in the project. is a high-level plan that indicates a few significant accomplishments anticipated over the life of the project. is a summary-level schedule that shows how major project tasks are sequenced.is a high-level plan that indicates a few significant accomplishments anticipated over the life of the project.Within the project charter, the scope overview accomplishes all of the following EXCEPT: ​ identifies the major schedule milestones for the project describes how the work will be done to meet the specified requirements. states what is and is not included in the project, at a fairly high level. describes what needs to be accomplished - all the characteristics that must be present in the project deliverables.identifies the major schedule milestones for the projectOn agile projects the first iteration is planned as a milestone with acceptance criteria. However, subsequent milestones and acceptance criteria are determined on a ___: need-to-know basis first in first out (FIFO) basis just in time (JIT) basis first come first served basisjust in time (JIT) basisThe addition of acceptance criteria factors to the milestone schedule in a project charter helps the team understand who will judge the quality of the deliverable associated with each milestone, and _____. ​ that stakeholder's role on the team. the risk associated with each milestone. the penalties for not achieving the desired quality. what criteria will be used for that determination.what criteria will be used for that determination.Portfolio management helps an organization achieve its strategic goals in all of the following ways EXCEPT: managing ongoing projects providing needed resources selecting the right projects prioritizing work to be donemanaging ongoing projects