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Infrastructures: Sustainable Technologies


Refers to the varying levels that define what a user can access, view, or perform when operating a system.

administrator access

Unrestricted access to the entire system.

agile MIS infrastructure

Includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals.


Refers to the time frames when the system is operational.


An exact copy of a system's information.

business continuity plan (BCP)

Details how a company recovers and restores critical business operations and systems after a disaster or extended disruption.

capacity planning

Determines future environmental infrastructure requirements to ensure high-quality system performance.


A computer designed to request information from a server.

cloud computing

Refers to the use of resources and applications hosted remotely on the Internet.

cold site

A separate facility that does not have anyt computer equipment but is a place where employees can move after a disaster.

corporate social responsibility

Companies' acknowledged responsibility to society.

date center

A facility used to house management information systems and associated components, such as telecommunications and storage systems.

disaster recovery cost curve

Charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time.

disaster recovery plan

A detailed process for recovering information or a system in the even of a catastrophic disaster.

emergency notification service

An infrastructure built for notifying people in the event of an emergency.

enterprise architect

A person grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business.


Refers to discarded, obsolete, or broken electronic devices.


Occurs when the primary machine recovers and resumes operations, taking over from the secondary server.


A specific type of fault tolerance, occurs when a redundant storage server offers and exact replica of the real-time data, and if the primary server crashes the users are automatically directed to the secondary server or backup server.

fault tolerance

A general concept that a system has the ability to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service.

grid computing

A collection of computers, often geographically dispersed, that are coordinated to solve a problem.


Consists of the physical devices associated with a computer system.

high availability

Occurs when a system is continuously operational at all times.

hot site

A serpate and fully euqipped facility where the company can move immediately after a disaster and resume business.

information MIS infrastructure

Identifies where and how important information, such as customer records, is maintained and secured.

infrastructure as a service (IaaS)

A service that delvers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenure model.

maintainability (or flexibility)

Refers to how quickly a system can transform to support environmental changes.

MIS infrastructure

Includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets.

Moore's Law

Refers to the computer chip performance per dollar doubling every 18 months.


Measures how quickly a system performs a process or transaction.

platform as a service (PaaS)

Supports the deployment of entire systems including hardware, networking, and applications using a pay-per-use revenue model.


Refers to the ability of an application to operate on different devices or software platforms, such as different operating systems.


The ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup.

reliability (or accuracy)

Ensures a system is functioning correctly and providing accurate information.


Describes how well a system can scale up or adapt to the increased demands of growth.


A computer dedicated to providing information in response to requests.

smart grid

Delivers electricity using two-way digital technology.


The set of instructions the hardware executes to carry out specific tasks.

software as a service (SaaS)

Delivers applications over the cloud using a pay-per-use revenue model.

sustainable MIS disposal

Refers to the safe disposal of MIS assets at the end of their life cycle.

sustainable MIS infrastructure

Identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

sustainable (or "green") MIS

Describes thye production, management, use, and disposal of technology in a way that minimizes damage to the environment.


When a system is not operating or cannot be used.


The degree to which a system is easy to learn and efficient and satisfying to use.

utility computing

Offers a pay-per-use revenue model similar to a metered service such as gas or electricity.


Created multiple "virtual" machines on a single computing device.

warm site

A separate facility with computer equipment that requres installation and configuration.

accessibility, availability, maintainability, portability, reliability, scalability, and usability

What are the seven characteristics of an agile MIS infrastructure?

Increased electronic waste, Increased energy consumption, and Increased carbon emissions.

Three primary side effects of businesses' expanded use of technology:

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