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5 Written questions

5 Matching questions

  1. Dimensions of charisma
  2. Fear appeals are best when:
  3. Task attraction
  4. Sandwich model
  5. 8 ways of coping with gossip about yourself
  1. a They are directed to those you care about
    People care about the fear
    Fear gives you a way out
    They are vivid
    You believe it can happen to you
  2. b Give people good news, then bad news, then good news
  3. c Depend on them to get work done
  4. d Competence
    Composure
    Trustworthiness
    Extroversion
    Sociability
    Physical attraction
    Perceived sensitivity
  5. e Ignore
    Deny
    Label as gossip
    Question the motives
    Go to source
    Use support groups--get friend to deny it
    Find more information
    Distract with new info

5 Multiple choice questions

  1. Novelty-like to hear new things
    Concrete-want concreteness-easier to wrap head around
    Less competing stimuli-less distractions
    Momentum-once you're involved, you'll pay more attention
    Utility-pay attention to what seems useful
  2. Time period
    Social group
    Culture
    Settings
  3. Redundancy/retention
    Utility
    Primacy/recency
    Salience--remember main points
  4. Understand biases-self-interests shape what we see/hear
    Reduce ambiguity-huge misunderstandings can happen b/c of ambiguity
    Use redundancy-more examples make things easier to grasp
    Focus on listener's needs-control, inclusion, affection, efficacy (have to believe what you're doing matters)
    Focus on listener's schemas-understand the way they organize things so there is no misunderstanding
  5. intended to divide group loyalties or undermine relationships

5 True/False questions

  1. Forms of forgivenessNegative emotions
    Pro-social behaviors
    Retaliation
    Normalcy
    Negotiation
    Reconciliation
    Forgetting
    Pardoning

          

  2. What are the different types of predictions we make when we meet people?Managing an impression, reducing uncertainty by making predictions

          

  3. What are the 4 aspects of rumors?Somewhat reasonable, simplistic, difficult to disprove
    Speed-travels fast
    Needs willing communicators
    Group size
    Accuracy-some truth
    Self-confirming-rumors create reality

          

  4. 5 Factors that influence forgivenessOffense
    Personality
    Morals
    Rumination
    Relationship

          

  5. RuminationLiterally know how someone feels