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MOP ch. 10 Practice Quizzes
Terms in this set (64)
In what type of resume should all of the formatting elements be removed?
Which of the following is an example of a visible job market?
Career fairs and classified ads
Which of the following questions should not be asked by the applicant during the first interview?
"Will I receive a yearly cost-of-living salary increase?"
After leaving an interview, you should immediately ___________.
Make notes of what happened
Which of the following salutations should be used for a follow-up thank-you letter?
Dear Mrs. Sanders:
If the date that you composed a letter is different from the date that you are sending it, you use the date that you __________.
Sent the letter
Which email address would be appropriate for job applications?
Which of the following are considered visible job markets?
The format style should be _______________ in the cover/application letter, resume, and follow-up letter
During an interview for a medical coding position that requires AHIMA or AAPC coding certification, which of the following questions may legally be asked of the interviewee?
"Do you hold membership in coding organizations?"
An employment ________________ is an electronic collection of data that showcases the applicant's accomplishments, skills, and qualifications. Essentially, it is an expansion of a resume
When preparing a job application letter, you should use the _____ approach
As a sign of respect and courtesy, you should address interviewers by __________.
Mr., Mrs., or Dr.
Amber recently graduated from a medical office program. While attending school, she worked part-time during evenings in the records department at a local hospital. She is now ready to seek full-time employment in her field of study. Where would she go to begin compiling employment possibilities?
Friends, social workers, hospital website, and school career center
Which of the following statements is composed using power wording?
"Increased the collection ratio from 22 percent to 62 percent."
The most common resume style is the _______________ resume.
___________ applications are an effective and efficient method of submitting data.
Which of the following resources is considered a hidden job market?
Chamber of commerce
When filling out an employment application, periods of unemployment should be:
Placed on the application with a short explanation, such as "attending college"
During an interview, should a person's attire should reflect what he or she would wear if employed in the position?
In a resume, use _______________ or action verbs to showcase skills.
The purpose of the cover letter is to _______________ the application process.
As Holly composes a cover/application letter, she is unsure of where to ask for an interview. In which paragraph should she request an interview?
When asked in the interview process about the salary you require, it is best to ___________.
Answer with "open" or "negotiable"
Be prepared to address reasons for frequent ______________ in jobs.
You are seeking a job in the medical coding, medical billing, medical receptionist, ward clerk, or admission representative. What type of resume should you have available?
Different resumes tailored to various careers
What type of job markets are less obvious and require more initiative by the job seeker?
Hidden job markets
As Cristen composes a cover/application letter, she is unsure of where to mention her resume. In which paragraph should she place a reference to her enclosed resume?
Which paragraph of the thank-you letter should express gratitude for the interview opportunity?
Which of the following would be considered an appropriate reference for an application or resume?
Stating "references are available upon request" ________ a best practice for completing an application.
________________ serve as a snapshot of the applicant, which helps employees choose interview candidates.
If you are unsure of how to dress for an interview, it is best to be _____________.
Which of the following is an example of a hidden job market?
Which type of resumes organize skills and accomplishments into data groups that directly support the position goal, such as management, patient care, or software implementation?
The format style should be _____________ in the cover/application letter, resume, and follow-up letter.
If the following question were to be asked during an interview, it would be considered _____ to ask: "Can you travel?
If the following question were to be asked during an interview, it would be considered _____ to ask: "Are you married?"
If the following question were to be asked during an interview, it would be considered _____ to ask: "Do you have any disabilities?"
Resumes should be _______________, easy to read and/or scan for relevant information, and well written.
__________ and objectively evaluating personal and professional skills is the first step in seeking employment.
During a phone interview, _______________ the call-waiting feature.
When filling out a job application you should use ______ and concrete nouns to describe your skills.
If, during an interview, the interviewer asks why you were fired from a job, you should
Not place blame when stating the reason for leaving.
What are the "3 P's" in the interview process?
Prepare, prepare, prepare
During a phone interview, limit your answers to less than _____ minutes in length.
When preparing a job application letter, you should use the _____ approach.
If the following question were to be asked during an interview, it would be considered _____ to ask: "What is your opinion of office romances?"
Plan to arrive ____ minutes prior to the interview time.
The primary goal of a resume is _____________.
Gain an interview
During a phone interview, ________________________.
Do not use a speakerphone
Which punctuation would you use following the closing of a letter?
An applicant that is prepared to take notes appears to be _______________.
Which of the following would not be considered an appropriate reference for an application or resume?
Which type of resume should be saved as a .txt file?
_______________ are used throughout the resume to directly relate to the position's requirements.
Illegal interview questions are grouped into __________ categories.
_______________ is inherently part of the employment search process.
When listing jobs on your resume, the rule of thumb is to list the _________________.
Previous 10 years
What is another name for a traditional job market?
Visible job market
_________ history and background checks are commonly performed during the application process.
During her search for employment opportunities, Dee found an open HIT position with a multi-physician clinic. The resume is to be submitted online. Which format should she use to submit her online resume?
Chronological/plain text format, because her recent educational training and certification directly relate to the position requirements.
When preparing the three employment documents, print them on the same color of high-quality paper. Which of the following would be a good choice for the paper color?
Which paragraph of the thank-you letter should emphasize the applicant's qualifications?
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