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5 Written questions

5 Matching questions

  1. Definition of the Situation
  2. Face Threatening Acts
  3. Emotional Labor
  4. Submissive Symmetry
  5. Expression Given Off
  1. a When a pattern consists of entirely one-downs.
  2. b Everyone in a situation has their own definition of what's going on.
  3. c Behaviors that threaten the loss of face
  4. d What a performer does unintentionally to give the audience a glimpse of what's going on inside their head.
  5. e Emotions people must display at work.

5 Multiple choice questions

  1. Festinger's theory that we compare ourselves to similar others.
  2. Your experiences with your care-giver in the first two years of life set you up for patterns of security and insecurity in relationships.
  3. A situation where there is no correct response.
  4. Men are more reluctant to use them than women.
  5. When two people develop common orientations and behaviors they guide members' perceptions of the world.

5 True/False questions

  1. Corrective TacticsTrying to keep face loss form happening

          

  2. Impersonal ResponseIt's not a personal, meaningful response. Cold and cliched.

          

  3. Laissez Faire ParentThe mean parent who punishes and humiliates the child for having negative emotions.

          

  4. One Up MessagesMessages that indicate a desire to take control or limit the action of others.

          

  5. RolesThey are LEARNED, GENERAL, AFFECT OUR IDENTITIES, and we have MULTIPLE.