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4 Written questions

4 Multiple choice questions

  1. A group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.
  2. An agency used by outside agents for booking travel.
  3. Enhancing a sale by recommending better options than the client had in mind.
  4. Enhancing a sale by recommending additional products or services.

3 True/False questions

  1. QueueA feature of a CRS/GDS to remind the agent of an important action to be taken or message to be delivered.

          

  2. FITA feature of a CRS/GDS to remind the agent of an important action to be taken or message to be delivered.

          

  3. Debit memoThis refers to any trip assembled by an agent from scratch, rather than a package.