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4 Written questions

4 Multiple choice questions

  1. An agency used by outside agents for booking travel.
  2. This refers to any trip assembled by an agent from scratch, rather than a package.
  3. A person employed by a company to arrange travel for its employees.
  4. Enhancing a sale by recommending better options than the client had in mind.

3 True/False questions

  1. QueueA feature of a CRS/GDS to remind the agent of an important action to be taken or message to be delivered.

          

  2. TariffsThe official rules, regulations, and fares of airlines.

          

  3. ConsortiumA group of agencies that works together to obtain and develop marketing tools accounting systems, training programs, and higher commissions from select, preferred suppliers.

          

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