4 Written questions
4 Multiple choice questions
- a person employed by a company to arrange travel for its employees
- the official rules, regulation, and fares of airlines
- a request for payment
- any trip assembled by an agent from scratch rather than a package.
3 True/False questions
queue → any trip assembled by an agent from scratch rather than a package.
Cross-selling → enhancing a sale by recommending better options than the client had in mind.
Host agency → an agency used by outside agents for booking travel