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4 Written questions

4 Multiple choice questions

  1. a person employed by a company to arrange travel for its employees
  2. of feature to remind the agent of an important action
  3. enhancing a sale by recommending better options than the client had in mind.
  4. the official rules, regulation, and fares of airlines

3 True/False questions

  1. Approval Codea number issued by a credit card companyto indicate its authorization of a credit card transaction


  2. Host agencyan agency used by outside agents for booking travel


  3. Preferred Relationshipenhancing a sale by recommending additional products or services