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4 Written questions

4 Multiple choice questions

  1. a person employed by a company to arrange travel for its employees
  2. the official rules, regulation, and fares of airlines
  3. a request for payment
  4. any trip assembled by an agent from scratch rather than a package.

3 True/False questions

  1. queueany trip assembled by an agent from scratch rather than a package.

          

  2. Cross-sellingenhancing a sale by recommending better options than the client had in mind.

          

  3. Host agencyan agency used by outside agents for booking travel