4 Written questions
4 Multiple choice questions
- a request for payment
- of feature to remind the agent of an important action
- any trip assembled by an agent from scratch rather than a package.
- an agreementbetween an agency and a supplier
3 True/False questions
Consortium → the official rules, regulation, and fares of airlines
Host agency → enhancing a sale by recommending better options than the client had in mind.
Approval Code → enhancing a sale by recommending better options than the client had in mind.