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all elements existing outside the boundary of the organization that have the potential to affect the organization
affects organizations indirect. Includes social , economic, legal/political, international, natural, and technological factors that influence all organizations about equally
closer to the organization and includes the sectors that conduct day-to-day transactions with the organization and directly influence its basic operations and performance
elements w/I the organization's boundaries...composed of current employees, managemFent and corporate culture
-(of external environment) represents events originating in foreign countries as well as opportunities for US companies in other countries
of the general environment includes scientific and technological advancements in a specific industry as well as in society in large
of the general environment represents the demographic characteristics as well as the norms, customs, and values of the general populations
represents the general economic health of the country or region in which the organization operates
government regulations at the local, state, and federal levels, as well as political activities designed to influence company behavior
work w/I the legal political framework to influence companies to behave in socially responsible ways
includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate
those people and organizations in the environment that acquire goods or services from the organization
other organizations in the same industry or type of business that provide goods or services to the same set of customers
managers do no have sufficient information about environmental factors to understand/predict environmental needs/changes
boundary spanning roles
- link and coordinate the organization with key elements in the external environment. Detect and process info about changes in the environment, and they represent organiz. Interest's in the environment
narrative based on true events and is repeated frequently and shared among organizational employees
characterized by values that support the company's ability to interpret and translate signals from the environment into new behavior responses. emerges in an environment that requires fast response and high-risk decision making
suited to organizations concerned w/ serving specific customers in the external environment but without the intense need for flexibility and rapid change
a culture that places a high value on meeting the needs of employees and values cooperation and equality..emphasizes an internal focus on the involvement and participation of employees to adapt rapidly to changing needs from the environment
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