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Module 14 - Dr. White - Mentoring
Terms in this set (16)
What is a mentor?
A "competent", experienced professionals who develop a relationship with a novice for the purpose of providing advice, support, information, and feedback in order to encourage development of the individual.
How do mentors act?
They act as teachers by sharing knowledge and expertise; as counselors by providing psychological support; as intervenors by providing access to resources and protection; and as sponsors by promoting protege as he or she facilitates development of independence, self-confidence, job satisfaction, upward mobility, decision-making skills, and problem-solving skills.
What are the three steps in the mentoring relationship?
Phase 1 - selection process- typically the mentor selects the protege but the protege may approach someone and suggest mentorship.
Phase 2 - goal setting - the protege develops goals detailing what he or she hopes to accomplish by having a mentor. They work together to ensure that the goals do not conflict and are reasonable, given time and skills. Goals need to be periodically evaluated.
Phase 3- working phase - The relationship develops as boundaries are established and both decide how and what type of contact they will have with one another. They begin to exchange feedback and resources. Transition during the working phase happens subtly as the protege gradually becomes a colleague.
Mentors should demonstrate?
generosity, competence, self-confidence, and openness to mutuality.
The protege should demonstrate?
initiative, career commitment, self-identity, and openness to mutuality.
What is a preceptor?
an experienced nurse who provides emotional support and is a strong clinical role model for the new nurse.
What do preceptors do?
Assess the new nurse to learn routines, policies, and procedures and in improving clinical nursing skill and judgement necessary for effective practice in their environment. The also serve as roles models in demonstrating how to set priorities, solve problems, and make decisions, manage time, complete or delegate tasks, and interact with others.
What must preceptors be?
Patient and willing to teach new nurses and they must be willing to answer questions and clarify the expectations of the nurse's role within the practice environment. Can help cope with reality shock.
What is reality shock?
If new nurses experience discrepancies between their educational preparation or there expectations and the realities of working as a professional nurse, the preceptor can prove invaluable by helping the cope with the reality shock.
What is the difference between preceptor and mentor and coach?
Preceptors are usually assigned to assist in the growth process of the new nurse and may have duties defined as part of their job description within the organization. Mentors serve in a voluntary capacity, and the monitorship process is one of mutual growth. Mentorships are more natural with no designated beginning and ending time, and each agrees to enter the relationship. They may not even be employed by the same employer. A coach focuses on a specific event, and there is less emphasis on the development of interpersonal relationships.
What is coaching?
a personal performance-focused conversation of discovery. Not only to help nurses improve performance, it can renew their commitment to self-sufficiency, organizational goals and values, continuous learning, and improved achievement.
What are the four strategies to coaching?
1. Helping the nurse master challenges, remembering that success breeds success.
2. Using vicarious experience to encourage action. The coach is the role model for providing customer service, portraying confidence with peers, and dealing with difficult families.
3. Using social persuasion, as self-confidence can improve with others who have confidence with peers, and dealing with difficult families.
4. Promoting self-care. as taking care of oneself improves self-sufficiency.
What are other types of strategies that can be used in the coaching process?
1. Create a positive mindset
2. Get the facts straight
3. Start on an up note
4. Present the problem concisely
5. Ask about the nurse's perspective of the problem
6. Search for solutions
What is networking
A process by which people develop linkages throughout the profession to communicate, share ideas, and information, and offer support and direction to each other.
How do nurses develop networks?
Through contacts that they make in school, work, professional organizations, professional meetings, and even from the nurses's personal life, as there may be someone who is met in a personal encounter who may be helpful later.
What are the advantages of building a network?
build support systems, foster self-help, improve productivity and work life, foster a sense of belonging, expedite exchange of information, encourage the development of new ideas, generate other connections and develop the network, enhance both personal and professional development, liberate creativity and innovation, emphasize cooperation.
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