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Enterprise resource planning

suite of applications, called modules, a database, and a set of inherent processes for consolidating business operations into a single consistent computing platform

ERP System

an information system based on ERP technology, integrate all of an organizations purchasing, human resources, production, sales, and accounting data into a single system

Primary purpose of an ERP system

integration, allows the left hand of the organization to know what the right hand is doing

True ERP product

1. Supply chain
2. Manufacturing
3. Customer relationship management
4. Human Resources
5. Accounting

ERP Application programs

ERP vendors design these to be configurable so that developement teams can ater them to meet customer requirements without changing program code

ERP Databases

ERP solution includes a database design as well as initial configuration data


a computer based program stored within the databse that runs to keep the database consistent when certain conditions arise

Stored Procedure

computer program stored in teh database that is used to enforce business rules

Business process procedures

third component of ERP solution is a set of inherent procedures that implement standard business processes, some erp vendors call the processes that are defined in the erp solution process blueprints

2 Categories of Training

1. training about how to implement the ERP solution, this training includes topics such as obtaining top-level management support, preparing the organization for change, and dealing with the inevitable resistance
2. training on how to use to ERP application software, this includes specific steps for using ERP applications to accomplish the activies in process

as is model

first task is to create a model of current business procedures and practices, managers and analysts then compare those as is processes to the ERp process blueprints and note differences, then the company must find a way to eliminate the differences


known primarily for its retail oriented ERP software, although it is broadening its penetration in other industry segments, lead ERP product is Epicor 9 which is based on a modern software development design pattern called service-oriented architecture

Microsoft Dynamics

offers 5 ERP products, all obtained via acquisition, AX, Nav, GP, Solomon, and Dynamics CRM, supposedly microsoft outsources the source of the code to provide continuing support to existing customers


sells many ERP products for many different industries, they vary in purpose, scope and quality


intensely competitive company with a deep base of technology and high quality technical staff, developed some ERP products in house, and complemented those products with the acquisition of PeopleSoft and Siebel


gold standard of ERP products, led the direction of the ERP industry in the 1990s, sells to the largest companies and offers the most expensive ERP products, uses classic thick client, client server architecture but cannot make a rapid move to thin client, SOA, or cloud based solutions

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