Mchan Comm 371
Terms in this set (33)
Which of the following is true about nonverbal behavior?
We are rarely conscious of our non-verbal communication.
Nonverbal cues provide information about the relational interests of group members.
communicates relational messages, status & peer, deception; ex:
Most of our nonverbal meanings and behaviors are learned through implicit socialization.
Most nonverbal communication operates at a subconscious level.
Nonverbal behaviors can reinforce, substitute, or contradict verbal behaviors.
What label refers to the way people conceptualize and think about time?
Which of the following is true about cultural spaces?
Cultural space is the particular configuration of the communication that constructs meanings of various places; not just a particular location (can be a metaphorical place); home, neighborhood, regionalism; change cultural space by travel or migration.
social & cultural contexts in which our identity forms;
We negotiate relationships to the cultural meanings attached to particular spaces we inhabit.
When researchers examine how meaning is created in advertisements, clothing, and other cultural practices, they are studying?
What type of migrants are people who leave their countries to come to the United States permanently, because they want to be close to relatives who have already come?
What two primary characteristics distinguish different migrant groups?
length of migration (duration) and motivation for migration
The W-curve theory suggests that?
There is a re-entry shock when entering that specific country or even returning home.
W-curve Model: cultural adaptation that suggests that sojourners experience another U curve upon returning home
Which of the following is true for culture shock?
culture shock can result in an identity conflict
Culture shock is a relatively short-term feeling of disorientation and discomfort due to the lack of familiar cues in the environment.
Which model has traditionally been the most commonly used to describe cultural adaptation?
U-curve Theory: positing that migrants go through fairly predictable phases (excitement/anticipation, shock/disorientation) in adapting to a new cultural situation
People who move into new cultural contexts for a limited period of time and for a specific purpose are known as?
A type of cultural adaptation in which an individual gives up his or her heritage and adopts the mainstream cultural identity is called?
The approach to cultural adaptation that emphasizes the importance of history, political and societal structures in migrant adaptation, and identity, is called?
Critical approach to cultural adaptation
The dialectic that explores power and power differentials in intercultural relationships is called?
When one partner denies his or her own culture for that of the partner, it is called?
Much of the research on intercultural friendships and romantic relationships has traditionally?
used America as a point of comparison for other cultures
In a study of intercultural relationship development, Sudweek and her colleagues found that it is important that each party makes time for the relationship. This is a theme of?
Which of the following is an example of a formal intervention?
You hire a lawyer to mediate disputes or negotiate commercial transactions, or you engage in counselors or therapists to resolve or manage relational conflicts
Which conflict management strategy plays down differences and incompatibilities while emphasizing commonalities that satisfy the concerns of the other?
Which is true for individualistic societies?
like the U.S. they ask direct questions when interacting with acquaintances
Value individual achievement and freedom. (members tend to work alone and seek credit for their own work).
Rarely care about face-saving. Tend to be more confrontational. (A less accommodating conflict style)
The main idea of the conflict as opportunity approach to conflict is that?
conflict may contribute to more satisfying relationships if handled constructively.
Why are economic problems often blamed on cultural differences?
Decision makers blame cultural differences to divert attention away from their own responsibility for the problems.
Which of the following is true of the peace-making approach to conflict?
It attempts to find creative negotiation to resolve conflicts as they occur.
What is one of the challenges of Western mediation models for helping with intercultural conflict?
Ignores cultural variations in process conflict
Dialogues between two people or two groups work when?
Dialogue is possible only between two persons or two groups whose power relationship is more or less in balance. Dialogue offers an important opportunity to come to a richer understanding of intercultural conflicts and experiences.
According to research studies that investigate face-saving and conflict, the concern for saving of others' dignity and face is higher in _______ cultures than in _______ cultures.
In productive conflict, individuals or groups
narrow the conflict in definition, focus, and discuss issues.
Which one of the following is a characteristic of cooperative climate for conflict management?
A cooperative atmosphere will promote perceived similarity, trust, and flexibility and lead to open communication.
Which is/are true of social conflicts?
they are fueled by unequal or unjust social relationships between groups
The textbook authors suggest that the most important knowledge a competent intercultural communicator needs is
Tolerance for ambiguity refers to
The ease with which an individual copes with situations in which a great deal is unknown.
ability to feel comfortable in dealing with the unknown (very difficult to attain!)
Which of the following is true about forgiveness and intercultural relationships?
It is an option for promoting intercultural understanding and reconciliation limited and problematic. It requires deep intellectual and emotional commitment during moments of great pain. Develop knowledge for other people
Know the D.I.E. exercise and how to differentiate between the three
What I see (observed facts)
What I think (about what I see)
What I feel (about what I think - positive or negative)
(e.g. D - I see a person yawning
I - They are yawning, so they must be tired
E - (+; that's all right, I don't blame them) OR (-; That's rude, they are being disrespectful)
Know the differences between these: Marginalization, Assimilation, Separation & Integration
Marginalization - Social Exclusion (e.g. upper class vs lower class neighborhoods - lower class not welcome/pushed away from upper class neighborhoods)
Wanting little to no interaction with other (culture/socioeconomic) classes/groups
Assimilation - Becoming one (e.g. a person's culture/language is close to resembling to those of another group)
Wanting a relationship with other (cultural) groups
Separation & Integration - Cultural exchange (e.g. learn other culture and (maybe integrate into your own culture)
Wanting to retain one's culture/traditions while at the same time interacting and learning another group's culture/traditions