*Negotiation: in most cases the parties negotiate, whether personally or through lawyers. Fortunately, the great majority of disputes are resolved this way.
*Mediation: mediation is the fastest growing method of dispute resolution in the united states. Here, a neutral person, called a mediator, attempts to coax the two disputing parties toward of voluntary settlement.
*Arbitration: In this form of ADR, the parties agree to bring in a neutral third party, but with a major difference-the arbitrator has the power to impose an award. The arbitrator allows each side equal time to present its case and, after deliberation, issues a binding decision, generally without giving reasons.