Module 4 DSM & HW

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__________ is a situation in which a decision maker has neither certainty nor reasonable probability estimates available.
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Terms in this set (30)
__________ is a situation in which a decision maker has neither certainty nor reasonable probability estimates available.
Uncertainty
__________ occurs when a group exerts extensive pressure on an individual to withhold his or her different views in order to appear to be in agreement.
Groupthink
__________ is an explicit statement that tells managers what can or cannot be done.
A rule
__________ is a choice among two or more alternatives.
A decision
__________ is an increased commitment to a previous decision despite evidence that it may have been a poor decision.
Escalation of commitment
__________ is an idea-generating process that encourages alternatives while withholding criticism.
Brainstorming
__________ is a guideline for making decisions.
Policy
__________ is a situation in which a decision maker can make accurate decisions because all outcomes are known.
Certainty
__________ is decision making that's rational, but limited (bounded) by an individual's ability to process information.
Bounded rationality
A nonprogrammed decision is __________.
A decision that is unique and nonrecurring and requires a custom-made solution
A repetitive decision that can be handled by a routine approach is known as __________.
A programmed decision
__________ means to accept solutions that are "good enough."
Satisfice
__________ is a straightforward, familiar, and easily defined problem.
Structured problem
__________ is a series of sequential steps used to respond to a well-structured problem.
A procedure
__________ is a decision-making technique in which group members are physically present but operate independently.
Nominal group technique