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4 Written questions

3 Multiple choice questions

  1. conflict style describing a person's willingness to engage in conflict; however, she or he backs away from the conflict by giving in to appease the other party
  2. conflict resulting from personality clashes, likes, dislikes, and competition for power
  3. a technique that alternates between individual work and group work to help a group hear from every member when discussing a controversial issue

3 True/False questions

  1. conflictoccurs when discordant ideas or feelings are expressed or experienced between two interdependent parties


  2. collaborationconflict style showing a preference for working with the other to find a solution that pleases both parties


  3. compromiseconflict style showing a preference of giving a little and gaining a little to manage the issue