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4 Written questions

3 Multiple choice questions

  1. one way of dealing with conflict that promotes finding ways to meet the needs of conflicting parties and respecting their relationship
  2. conflict style showing a preference for working with the other to find a solution that pleases both parties
  3. conflict style describing a person's unwillingness to confront or engage in conflict

3 True/False questions

  1. relational conflictconflict resulting from disagreements over ideas, information, reasoning, or evidence


  2. competitionconflict style describing a person's willingness to engage in conflict; however, she or he backs away from the conflict by giving in to appease the other party


  3. nominal group techniquea technique that alternates between individual work and group work to help a group hear from every member when discussing a controversial issue