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4 Written questions

3 Multiple choice questions

  1. conflict style showing a preference for working with the other to find a solution that pleases both parties
  2. a technique that alternates between individual work and group work to help a group hear from every member when discussing a controversial issue
  3. conflict resulting from disagreements over ideas, information, reasoning, or evidence

3 True/False questions

  1. principled negotiationone way of dealing with conflict that promotes finding ways to meet the needs of conflicting parties and respecting their relationship


  2. competitionconflict style showing a preference of giving a little and gaining a little to manage the issue


  3. avoidanceconflict style describing a person's unwillingness to confront or engage in conflict