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5 Written questions

3 Matching questions

  1. The term business ecosystem describes the interplay between the various organizational forces within a firm.
  2. The four major types of competitive strategy are
    A) low-cost leadership; substitute products and services; customers; and suppliers.
    B) low-cost leadership; product differentiation; focus on market niche; and customer and supplier intimacy.
    C) new market entrants; substitute products and services; customers; and suppliers.
    D) low-cost leadership; new market entrants; product differentiation; and focus on market niche.
  3. Mintzberg's classification of organizational structure categorizes the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals as a(n)
    A) entrepreneurial structure.
    B) divisionalized bureaucracy.
    C) professional bureaucracy.
    D) adhocracy.
  1. a C
  2. b FALSE
  3. c B

5 Multiple choice questions

  1. A
  2. Mass customization
  3. A
  4. D
  5. B

5 True/False questions

  1. AutoNation's analytic software that mines customer data with a goal of enabling the building of automobiles that customers actually want can be categorized as using information systems for which competitive strategy?
    A) low-cost leadership
    B) product differentiation
    C) focus on market niche
    D) customer intimacy


  2. A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)
    A) industry value chain.
    B) business ecosystem.
    C) value web.
    D) consortia.


  3. A substitute product of most concern for a cable TV distributor is
    A) satellite TV.
    B) broadcast TV.
    C) satellite radio.
    D) the Internet.


  4. From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.


  5. The value chain model classifies all company activities as either primary or support.