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5 Written questions

3 Matching questions

  1. The term business ecosystem describes the interplay between the various organizational forces within a firm.
    Answer
  2. The four major types of competitive strategy are
    A) low-cost leadership; substitute products and services; customers; and suppliers.
    B) low-cost leadership; product differentiation; focus on market niche; and customer and supplier intimacy.
    C) new market entrants; substitute products and services; customers; and suppliers.
    D) low-cost leadership; new market entrants; product differentiation; and focus on market niche.
    Answer
  3. Mintzberg's classification of organizational structure categorizes the knowledge-based organization where goods and services depend on the expertise and knowledge of professionals as a(n)
    A) entrepreneurial structure.
    B) divisionalized bureaucracy.
    C) professional bureaucracy.
    D) adhocracy.
  1. a C
  2. b FALSE
  3. c B

5 Multiple choice questions

  1. A
  2. Mass customization
  3. A
  4. D
  5. B

5 True/False questions

  1. AutoNation's analytic software that mines customer data with a goal of enabling the building of automobiles that customers actually want can be categorized as using information systems for which competitive strategy?
    A) low-cost leadership
    B) product differentiation
    C) focus on market niche
    D) customer intimacy
    Answer
    virtual

          

  2. A collection of independent firms that use information technology to coordinate their value chains to produce a product or service for a market collectively is called a(n)
    A) industry value chain.
    B) business ecosystem.
    C) value web.
    D) consortia.
    Answer
    C

          

  3. A substitute product of most concern for a cable TV distributor is
    A) satellite TV.
    B) broadcast TV.
    C) satellite radio.
    D) the Internet.
    Answer
    A

          

  4. From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.
    Answer
    TRUE

          

  5. The value chain model classifies all company activities as either primary or support.
    Answer
    FALSE