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5 Written questions

4 Matching questions

  1. The ________ highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.
  2. How are information systems used at the industry level to achieve strategic advantage?
    A) by building industry-wide, IT-supported consortia and symposia
    B) by raising the bargaining power of suppliers
    C) by encouraging the entry of new competitors
    D) by enforcing standards that reduce the differences between competitors
  3. An example of a professional bureaucracy is a
    A) small startup firm.
    B) school system.
    C) mid-size manufacturing firm.
    D) consulting firm.
  4. The value chain model classifies all company activities as either primary or support.
  1. a TRUE
  2. b A
  3. c B
  4. d value chain model

5 Multiple choice questions

  1. A
  2. C
  3. A
  4. TRUE
  5. D

5 True/False questions

  1. In network economics, the value of a commercial software vendor's software products
    A) increases as more people use them.
    B) decreases as more people use them.
    C) increases due to higher marginal gain in output.
    D) decreases according to the law of diminishing returns.


  2. An adhocracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.
    Support activities


  3. The ________ is a collection of independent firms that use information technology to coordinate their value chains to collectively produce a product or service for a market.
    value chain model


  4. ________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.


  5. The primary activities of a firm include
    A) inbound logistics, operations, outbound logistics, sales and marketing, and service.
    B) inbound logistics, operations, outbound logistics, technology, and service.
    C) procurement, inbound logistics, operations, technology, and outbound logistics.
    D) procurement, operations, technology, sales and marketing, and services.