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30 terms

Oral Comm Final 5

STUDY
PLAY
a. it suggests mutual influence
which of the following statements is generally true about interpersonal communication?
a. it suggest mutual influence
b. it isnt contigent on a relationship between the people interacting
c. it can be synonymous with intraperson communication
d. all of the above
b. respond to each other according to social roles
the more impersonal the interaction between people, the more likely they will
a. respond to each other as unique individual
b. respond to each other according to social roles
c. establish conversation rules unique to the interaction
d. begin self-disclosing quickly
c. strangers conversing with each other as they stand in line for tickets to a movie
in which of the following situations would the rules of society most likely govern the interaction?
a. a parent asking children about their homework assignments
b. a friend asking for a ride to school
c. strangers conversing with each other as they stand in line for tickets to a movie
d. co-workers talking over drink after a hectic workday
c. they will probably greet each other both verbally and nonverbally
toni and nicholette are best friends. They meet each other to walk to class. Given this scenario, what is likely to happen in the 1st stage of their convo?
a. they may great verybally but there is no need for a nonverbal greeting
b. they may greet nonverbally but there is no need for a verbal greeting
c. they will probably greet each other both verbally and nonverbally
d. they wont engage in the 1st stage of the convo process because they already know each other
c. opening, feedforward, business, feedback, closing
which of the following sequences accurately depicts the 5 stages of conversation?
a. feedforward, turn-taking, business, feedback, follow-up
b. opening, business, feedback, turn-taking, closing
c. opening, feedforward, business, feedback, closing
d. feedforward, feedback, dialogue, turn-taking, follow-up
a. feedforward
statements such as "im going to tell you something because i consider you a friend" and "please listen before you respond" are most appropriately made in which stage of conversation?
a. feedforward
b. business
c. opening
d. dialogue
a. business
generally, which stage of the conversation process is the longest?
a. business
b. feedforward
c. dialogue
d. feedback
b. turn-yielding
artemis said to diana "you think this is important right?" Artemis has used a ___ cue.
a. turn-maintainting
b. turn-yielding
c. speaker prompt
d. turn-requesting
a. turn-requesting
Peppers says "Porter I have something to say" in the middle of a conversation. Pepper is using a ___ cue.
a. turn-requesting
b. turn-yielding
c. backchanneling
d. turn-denying
b. speaker
interruptions, in contrast to back-channeling cues, are attempts to take over the role of the
a. listener
b. speaker
c. evaluator
d. message
b. involvement
On 2nd date, Sensi and Mac talk about pasts, likes and dislikes, and compatibilites. Sensi and Macs interations are which stage of relationship development?
a. contact
b. involvement
c. intimacy
d. dissolution
c. an increase in deception
Which of the following characterizes the deterioration stage of relationships?
a. an increase in self-disclosure
b. an increase in the number of topics discussed
c. an increase in deception
d. all of the above
c. friendship of childhood
All of the following are types of friendship in the book EXCEPT
a. friendship of reciprocity
b. friendship of association
c. friendship of childhood
d. friendship of reciptivity
b. respond to each other according to social roles
the more impersonal the interaction between people, the more likely they will
a. respond to each other as unique individuals
b. respond to each other according to social roles
c. establish conversation rules unique to the itneraction
d. self-disclosing quickly
a. it suggest mutual influence
which of the following is an accurate statement about interpersonal communication?
a. it suggest mutual influence
b. it is not contingent on a relationship between the people interacting
c. it can be synonymous with intrapersonal communication
d. all of the above
a. equity theory
the theory that uses the ideas of social exchange but goes a step farther and claims that you develop and maintain relationships in which the ratio of rewards relative to your costs in apporximately equal to your partner's is called?
a. equity theory
b. intimate theory
c. relationship theory
d. social penetration theory
b. social penetration theory
the theory that claims that you develop relationships that will enable you to maximize your profits is called
a. equity theory
b. social penetration theory
c. social exchange theory
d. depth theory
b. great breadth and little depth
Helmut and Claudio discuss a variety of topics but dont discuss beyond a very superficial level. This relationship is one that has
a. little breadth and little depth
b. great breadth and little depth
c. little breadth and great depth
d. great breadth and great depth
a. the disagreement is between or among connected individuals
conflict may be defined as interpersonal when
a. the disagreement is between or among connected individuals
b. the positions of the individuals are compatible
c. the positions of the individuals are not related
d. the disagreement may affect one party but not the other
b. content
Berle and Lo are arguing over when the civil war in Sudan began. This argument is most clearly a ___ conflict.
a. relationship
b. content
c. big fight
d. consequential
a. relationship
Julie and Dustina are arguing over who decides where they will spend the holidays. This scenario best exemplifies a ___ conflict.
a. relationship
b. content
c. inconsequential
d. social issues
a. unfair fighting methods
negative consequences of conflict may be precipitated by
a. unfair fighting methods
b. close examination of the reasons for conflict
c. revealing one's needs within a relationship
d. all of the above
c. all of the above
positive effects of conflict include
a. closer examination of issues that might have otherwise be avoided
b. a healthier, more satisfying relationship
c. all of the above
d. none of the above
c. influence both the types of conflict that are tolerated and how conflict is handled
According to the book, organizational cultural norms
a. rarely influence what types of conflict are tolerated, but do influence how conflict is handled
b. influence what types of conflict are tolerated, but dont influence how conflict is handled
c. influence both the types of conflict that are tolerated and how conflict is handled
d. have little impact on types of conflict that are tolerated or how conflict is handled
a. accommodating
Quincy backs down from any conflict. Friends call him a doormat. Quincy's conflict style can best be described as
a. accommodating
b. competing
c. collaborating
d. compromising
d. compromising
Harriet and Maynard cant decide which movie to go to. They decide to go see a movie they are both midly interested in seeing. This conflict best illustrates which conflict style?
a. avoiding
b. accommodating
c. collaborating
d. compromising
d. all of the above
the conflict strategies people choose are influenced by
a. family history
b. the goals they wish to achieve
c. their communication competence
d. all of the above
c. strategic
Alissa took her employees to an expensive restaurant before telling them she had to fire half of them. Alissa's attempt to handle the potential conflicts generated by her news is best described as
a. supportive
b. controlling
c. strategic
d. evaluative
c. a conflict management strategy that may include inflicting psychological pain
verbal aggressiveness is
a. a constructive conflict management strategy
b. synonymous with argumentativeness
c. a conflict management strategy that may include inflicting psychological pain
d. a confirming conflict management strategy
a. a constructive conflict management strategy
Argumentativeness is
a. a constructive conflict management strategy
b. synonymous with aggressiveness
c. unwillingness to see another's point of view
d. a rejection strategy