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27 terms

Speech Final, Chapter 10

STUDY
PLAY
Brainstorming
Allowing group members to offer any ideas they wish and creating a list of all the proposed ideas before any are debated.
Nominal group technique (NGT)
An idea-generating process in which group members generate their initial ideas silently and independently and then combine them and consider them as a group.
Ideawriting
An idea-generating process in which each member adds three or four ideas to a pile and then offers comments on other's ideas. Afterward, members respond to comments made about their ideas and generate a master list of ideas worthy of consideration.
Unanimous consensus
Uncontested support for a decision-sometimes the only option in a group's decision-making process.
Stalemate
An outcome where member's opinions are so sharply divided that consensus is impossible to achieve.
False consensus
An outcome where come members of a group say they support the unanimous decision even though they do not.
Majority rule
A decision-making process that follows the will of the majority.
Minority rule
A decision-making process in which a small number of members makes a decision on behalf of the group.
Expert opinion
Recommendations of individuals who have expertise in a particular area that are sometimes the basis of a group's decision-making process.
Authority rule
A decision-making process in which the leader of the group makes the decisions.
Traits
Defining characteristics of a person that are often relatively enduring and not easily changeable.
Physical traits
The body's physical attributes.
Psychosocial traits
Characteristics of one's personality and ways of relating to others.
Extroversion
A personality trait shared by people who are friendly, assertive, and outgoing with others.
Introversion
A personality trait shared by people who are shy, reserved and aloof.
Communication apprehension
Anxiety or fear about communicating with others.
Democratic style
A leadership style in which every member of a group has the right to participate in decision making.
Autocratic style
A leadership style in which leaders see themselves as having both the authority and the responsibility to take action on a group's behalf.
Laissez-faire style
A leadership style in which leaders offer minimal supervision.
Power
The ability to influence or control people or events.
Reward power
A form of power based on the leader's ability to reward another for doing what the leader says.
Coercive power
A form of power that comes from the ability to punish.
Referent power
A form of power that derives from attraction to the leader.
Legitimate power
A form of power in which leaders' status or position gives them the right to make request with which others must comply.
Expert power
A form of power that stems from having expertise in a particular area.
Informational power
A form of power that stems from the ability to control access to information.
Groupthink
A situation in which group members seek unanimous agreement despite their individual doubts.