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a process whereby information is channeled by a sender to a receiver through some medium
any individual in a position through which messages must pass plays the role of gatekeeper to some extent
an individual whose interactions include numerous contacts in the external environment
a person who has "the ability to informally influence other individuals attitudes or behavior in a desired way with relative frequency.
Study of the similarities and differences of the two in order to analyze the disparities and/or likenesses between the two seemingly opposite fields.
legislative veto and consultations
favorite tool prior to 1983 supreme court ruling as one-house vetoes as unconstitutional
high public recognition & esteem, investigate complaints, resolute citizen-bureaucracy problems, typically address minor issues/abuses
characteristics of an ethical administrator. Assume responsibility; deal with people, sense of urgency, good listener, resourceful, self confident, teamwork
hierarchical organized model with formal rules and regulations. power flows from the top down. decisions are technical in nature. rational unbiased decision-making.
Workload evenly shared between the workers and management with management performing the science and instruction and the workers performing the labor, each doing "the work for which is was best suited"
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