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Assignment 8 - Innovation and Challenge of the Patient-Centered Medical Home Model

Terms in this set (30)

1. The medical home model emphasizes patient involvement through shared decision making - the goal is to maximize adherence to a course of treatment or self-management through proper education and consistent follow-ups; patients are encouraged to be more educated about their illness and proactive in maintaining improved health outcomes; Some PCMHs track patient engagement and satisfaction through follow-up surveys and monitor patient health status between visits - these surveys of patient satisfaction and engagement play an increasingly important role in assessments by payers and the public; the National Committee for Quality Assurance now has standards for how these measures should be documented and reported
2. Medical homes have been able to earn a "Distinction in Patient Experience Reporting" from the National Committee for Quality Assurance - the last 12 months of patient feedback are assessed through the specialized Consumer Assessment of Healthcare Providers and Systems PCMH surveys developed by the National Committee for Quality Assurance and the Agency for Healthcare Research and Quality
3. The Agency for Healthcare Research and Quality is part of the U.S. Department of Health and Human Services - the agency serves the public by furnishing objective information for health care decisions and by supporting research initiatives aimed at improved quality and effectiveness, such as PCMHs
4. For medical homes, these particular survey data provide measures of patient engagement in a number of areas, including access, information , communication, coordination of care, comprehensiveness and self-management support, and shared decision making - The distinction will be listed in PCMH directories, and the National Committee for Quality Assurance will also be able to build a database and use these data to help track and compare practices