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43 terms

Verbal, Non-Verbal, and Listening

STUDY
PLAY
Characteristics of Language
-symbolic
-role governed
-tied to perception
-biased
-tied to speech communitites
Language is Symbolic
-arbitrary, abstract, ambiguous
Phonetics
the study of the sounds of language
Phonemes
The smallest units of sound in a spoken language.
Semantics
the study of language meaning
Morphemes
The smallest units of meaning in a language.
Bound Morpheme
a word that needs a prefix or suffix to exist. cat(s)
Free Morpheme
a word that can exist by itself. cat
Syntactics
the grammar rules of a language
Pragmatics
the rules for the use of language in social context and in conversation or the study of these rules
Identity Work
-Impression management: our own identities
-Altercasting: the identities we give to others
Relativist Perspective
language comes 1st then perception
Sapir Whorf Hypothesis
"The limits of my language mean the limits of my world." Language constructs our realities.
Lang, is Biased
"Even if any given terminology is a reflection of reality, by its very nature as terminology it must be a selection of reality; and to this extent it must function also as a deflection of reality.
Hedges
kinda sorta
hesitations
um err like er
Intensifiers
very excellent most
tag questions
you love me, don't you?
Disclaimers
you probably don't care but
Non verbal communication
symbols other than words that communicate can take @ the same time we are using language
Facial Expressions
most immediate form of communication;
Chronemics
the interpretation of a person's use of time.
mono-time is commodity; poly- flexible
Paralanguage
using voice to communicate; rate, pitch, volume, pauses, inflection,
Kinesics
body movements; posture, gestures
Emblems
gesture that has meaning in itself and with verbal communication; shrugging shoulders thumbs up
Illustrators
used to compliment our verbal messages can't stand alone. zig zag
Haptics
use of touch to communicate, playful shove, controlling touch, ritual hand shake, task->masseuse.
Chromatics
Use of colors to communicate
Appearance
Body endowment: our natural states of being; ig boobs
Body mod: tattoos hair dye makeup
Artifacts
use of objects to communicate; cell hone back packs; artwork mac or pc
Proxemics
use of space to communicate; we mark out territory with barriers we look away or hold up newspaper look down
Personal Space Edward Hall
Intimate- skin to skin
personal space- partners or bff 4ft
social space- business situation/acquaintance 12ft
ublic- mass comn 13ft
Virtuoso Listener
understand the difference between listening and hearing, implement appropriate and mindful response
hearing
physiological process of sound waves hitting eardrums
Mindful listening
giving careful and thoughtful attention and responses to the messages we receive
Responding
Silence, Questioning, paraphrasing, Empathizing, supporting(I'm there if you need me), analyzing(dissect), advising(offer advice), evaluating(offering your opinion/critique).
Pseudo listening
pretending to listen
Stage Hogging
when we are only interested in expressing what we have to say and we really don't care about what anyone else has to say.
Selective Listening
a listening style in which the receiver responds to messages that only interest him or her
Insulated Listening
A style in which the receiver ignores undesirable information. politics
Defensive Listening
interpret what people say in negative manner; "I like your haircut!" "What's wrong with it?"
Ambushing
a style in which the receiver listens carefully in order to gather information to use in an attack on the speaker.
Literal Listening
Listening only to the content level of meaning and ignoring the relationship level of meaning.