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An automatic, involuntary process in which sound waves stimulate nerve impulses to the brain
Phase of listening in which we focus on, understand, and interpret spoken messages
Phase of listening in which we suspend judgment, allow speakers to be heard, and try to see things from their points of view
Phase of listening in which we enjoy the beauty of messages, responding to such factors as the simplicity, balance, and the eloquence of language
Search for the value that messages may have for your life, despite their defects
Fear of misinterpreting, inadequately processing and/or not being able to adjust psychologically to messages sent by others
Words that arouse such powerful feelings that they interfere with the ability to listen critically and constructively
The tendency of listeners to interpret the positions of a speaker with whom they agree as closer to their own views than they actually are
Political speakers who try to inflame feelings without regard to the accuracy or adequacy of their claims in order to promote their own agendas
An evaluation of a speech that emphasizes strengths as well as weaknesses and that focuses on how a speaker might improve
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