Upgrade to remove ads
Stages of Intercultural Competence
Terms in this set (6)
Stage One: Denial
In this stage a person believes there is only one real, authentic culture - his or her own culture. The interculturally incompetent person, characterized by extreme ethnocentrism, denies that there are other ways of behaving. The individual is oblivious to the fact that other people have a different cultural approach to the world. So, the person denies that there are other cultural approaches to behavior beyond that of his or her own culture
Stage Two: Defense
In this stage, a person acknowledges the presence of other cultures, but still believes that his or her culture has the best way of doing things. The person believes that his or her own view of the world is best and other culturally based views are wrong. So, the person defends his or her own culture as the best culture.
Stage Three: Minimization
In this stage, a person recognizes that there are other cultural perspectives, but suggests that there are no real differences in the way people behave and interact. He or she simply doesn't see the nuances or the major differences reflected in culture. Thus, cultural differences are minimized.
Stage Four: Acceptance
In this stage, a person begins to realize that there are other culturally based ways of behaving. The person's ethnocentrism (perception of cultural superiority) is diminished, and he or she recognizes and accepts cultural differences.
Stage Five: Adaptation
In this stage, intercultural competence emerges in full blossom. A person consciously seeks to appropriately adapt his or her behavior in response to cultural differences.
Stage Six: Integration
At this highest stage of intercultural competence, a person moves freely in and out of his or her own cultural mindset while adapting to others. The person skillfully modifies his or her behavior to appropriately adapt to other cultures because the person's own cultural identity is minimized; the focus is on others.
THIS SET IS OFTEN IN FOLDERS WITH...
Chapter 12 - Comparing effective vs. ineffective g…
Chapter 12 - Problem Solving
six hallmarks of constructive conflict, pp. 215-216
YOU MIGHT ALSO LIKE...
Fundamentals of Organizational Behavior | Andrew D…
C132 Chapter 6
Minority Identity Development
OTHER SETS BY THIS CREATOR
four parts of the introduction, p. 32
five cannons of rhetoric, p. 31
conflict triggers, 6 main ones, p. 236