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Americans with Disabilities Act
an act that prohibits discrimination against the disables passed in 1992
A term used to refer to a communities rescinding tax breaks when firms don't deliver promised jobs
Corporate Social Responsibility (CSR)
the notion that corporations are expected to go above and beyond following the law and making a profit, to take actions that will benefit the interests of society as well as of the organization
influences on an organization arising from changes in the characteristics of a population such as age, gender, and ethnic origin
a person or organization that helps another organization sell its goods and services to customers
All the ways people are alike and unalike- the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socio-economic background
the belief that ones native country, culture, language, abilities, and/ or behavior are superior to those of another culture
General economic conditions and trends- unemployment, inflation, interest rates, economic growth- that may affect an organizations performance
Behavior accepted as "right" as opposed to "wrong" according to recognized ethical standards
a term that refers to employees perception about the extent to which work environments support ethical behavior
A situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or illegal
generally accepted standards of right and wrong that influence behavior; these standards may vary among countries and cultures
External Dimensions of Diversity
Human differences that have an element of choice; they consist of the personal characteristics that people acquire, discard or modify throughout their lives
People or groups in the organization's external environment that are affected by it. Includes task and general environment
Also called macro-environment; in contrast to the task environment, it includes six forces: economic, technological, sociocultural, demographic, political/legal, and international
The metaphor for an invisible barrier preventing women and minorities from being promoted to top executive jobs
Regulatory agencies that establish ground rules under which organizations may operate
One of four approaches to solving ethical dilemmas; ethical behavior is guided by what will result in the individuals best long term interests, which ultimately is in everyone's self-interest
The illegal trading of a companies stock by people using confidential company information
Internal Dimensions of Diversity
The human differences that exert a powerful, sustained effect throughout every stage of people's lives (gender, age, race, etc.)
changes in the economic, political, legal, and technological global system that may affect an organization
One of four approaches to solving ethical dilemmas; ethical behavior is guided by respect for impartial standards of fairness and equity
Also called general environment; includes six forces: economic, technological, sociocultural, demographic, political-legal, and international
One of four approaches to solving ethical dilemmas; ethical behavior is guided by respect for the fundamental rights of human beings
The stable, psychological traits and behavioral attributes that give a person his or her identity
changes in the way politics shape laws and laws shape the opportunities for and threats to an organization
Sarbanes-Oxley Act of 2002
Often shortened to SarbOx or SOX; act establishing requirements for proper financial record keeping for public companies and penalties for non-compliance
Manager's duty to take action that will benefit societies interests as well as the organization's
influences and trends originating in a country, society, or culture; human relationships and values that may affect an organization
Describes the relationship of two organizations that join forces to achieve advantages that neither can perform as well alone
A person or organization that provides supplies -- raw materials, services, equipment, labor, or energy -- to other organizations
Eleven groups that present workers with daily tasks to handle: customers, competitors, suppliers, distributors, strategic allies, employment groups, local communities, financial institutions, government regulators, special interest groups, and mass media
One of the four approaches to solving ethical dilemmas; ethical behavior is guided by what will result in the greatest good for the greatest number of people
Abstract ideals that guide ones thinking and behavior across all situations; the relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior
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