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CB Ch 16
Terms in this set (36)
Behaviors that are in some way unethical and that potential harm the self or others.
Beliefs about the percieved ethicality or morality of behaviors.
Beliefs about the violation of written or unwritten laws
Beliefs about the social acceptability of an act in a culture.
Evaluations regarding the inherent rightneww or wrongness of specific actions
consumers assesment of the goodness or badness of consquences of actions
Consumer problem behavior
Consumer behavior that is deemed to be unacceptable but that is seemingly beyond the control of the consumer.
Repetitive, excessive, and purposeful consumer behaviors that are performed as s a response to tension, anxiety or obtrusive thoughts
Physiological dependency on the consumption of consumer product.
Repetitive shopping behaviors
Standards or moral codes of conduct to which a person, group, or organization adheres.
Societal and professional standards of right and fair practices that are expeted of marketing managers as they develop and implement marketing stratagies.
States a firm should focus on consumer needs as a means of achieving long-term success
Activities of various groups to voice concern for, and to protect, basic consumer rights.
Consumer bill of rights
Introduced by JFK, list of rights that include the right to safety, the right to be informed, the right to redress and to be heard and the right to choice.
Recommended textbook explanations
Psychology: Principles in Practice
Spencer A. Rathus
A Concise Introduction To Logic (Mindtap Course List)
Lori Watson, Patrick J. Hurley
Myers' Psychology for AP
David G Myers
Myers' Psychology for the AP Course
David G Myers
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