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Arts and Humanities
MGMT 3000 Exam I (Chapter Three)
Terms in this set (27)
The study of moral standards and their effect on behavior and conduct
The standards that people use to judge what is right or wrong, good or evil
Four areas of unethical behavior
1. Authority and Power
2. Handling Information
3. Influencing the behavior of others
4. Setting goals
**Three influences on ethical decision making
1. The ethical intensity of the decision
2. The moral development of the manager
3. Approach taken to ethical decision-making
**Lawrence Kohlberg's three areas of ethical development
1. Preconventional - selfish
2. Conventional - social expectations
3. Postconventional - internalized principles
**Lawrence Kohlberg's six stages of ethical development
1. Punishment and obedience
2. Instrumental exchange
3. Good boy, nice girl
4. Law and Order
5. Social contract
6. Universal principle
Where does Whole Foods fall in Kohlberg's three areas?
The ethical philosophy claiming that behaviors are considered moral if they produce the greatest good, or utility for the greatest number of people.
An ethical philosophy holding that motives and universal rules are important aspects in judging what is right or wrong. "What kind of world would we have if everyone did this?"
Fiduciary (Ethical Framework)
Special relationship in which a person is entrusted with property, information, or power to act on behalf of a beneficiary. Highest level of duty owed.
An ethical philosophy claiming that morality's primary function is to develop virtuous character
Justice (Ethical Framework)
An ethical philosophy that provides the framework for society to judge what is morally right or wrong, fair or unfair, and establishes ways to evaluate or punish those who behave in morally wrong ways.
Distributive justice vs. Procedural justice
Distributive justice: distribution of wealth and prosperity among members of a society
Procedural justice: rules should be clearly stated, consistently obeyed, and impartially enforced (due process)
The NFL is an example of ________ justice
Two moral dilemmas faced by organizations
**Four ethical dilemmas faced by individuals
1. Conflicts of interest
2. Trade secret
Every ethical dilemma involves a _______ __ __________.
Conflict of interest
Who is the poster child for the Shareholder View?
Groups on which the organization depends for its long-term survival such as shareholders, employees, customers, suppliers, governments, and local communities
Groups who can be influenced by the organization but who do not make regular transactions with the company and are not necessary for long-term survival.
**Four-tier CSR pyramid from top to bottom
Three core responsibilities of business in society
Corporate Social Responsiveness (CSR2)
The practice of businesses responding to pressure from society to engage in socially responsible ways
Four strategies on the CSR2 spectrum (from left to right)
-Reactive: fight all the way
-Defensive: do only what is required
-Accommodative: be progressive
-Proactive: lead the industry
CSR activities that are directly related to their business activities so that they can combine social welfare with financial welfare
Four-Step Process of Implementing Strategic CSR
1. Find points of intersection between company and society
2. Select social issues to address
3. Create a corporate social agenda
4. Create a social dimension to the value proposition
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