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9 terms

Types of Scheduling Methods

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scheduling matrix
identifies a pattern of working and nonworking hours for the medical office.
stream scheduling
each patient is given a predetermined appointment time based on status and needs.
wave scheduling
assigns a group of patient appointments to the top of each hour. Assumes that not everyone will be on time.
modified wave scheduling
schedules patients at regular intervals within a given hour, example every 15 minutes.
cluster scheduling
groups similar procedures at the same time or day of the week, example all physicals will be thursday afternoons.
double-booking
scheduling two patiens in the same time slot for the same provider.
Open office hours
all patients are walk-ins and are seen in the order in which they arrive.
chronic
continual or persistent conditions
acute
a sudden onset of symptoms such as sore throats, ear infections