9 terms

Types of Scheduling Methods

scheduling matrix
identifies a pattern of working and nonworking hours for the medical office.
stream scheduling
each patient is given a predetermined appointment time based on status and needs.
wave scheduling
assigns a group of patient appointments to the top of each hour. Assumes that not everyone will be on time.
modified wave scheduling
schedules patients at regular intervals within a given hour, example every 15 minutes.
cluster scheduling
groups similar procedures at the same time or day of the week, example all physicals will be thursday afternoons.
scheduling two patiens in the same time slot for the same provider.
Open office hours
all patients are walk-ins and are seen in the order in which they arrive.
continual or persistent conditions
a sudden onset of symptoms such as sore throats, ear infections