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logistics had its firs applications in the ____

influence the flow

political situations, economic conditions, cultural differences and environmental protection issues all ______ of goods and people between nationos

logistics functions

customer service, handling returns, traffic management and purchasing are all ____


the relationship between the firm and its suppliers

conversion management

refers to what the firm does with its inputs

physical distribution management

the relationship between the firm and its customer


the ____ channel handles the buying, selling, and collection of payment


____ is the largest single commodity, by volume, to move by sea

revolution in information management

the most pronounced technological improvment influencing international logistics at the beginning of the 21st century has been ____

1. raw material sourcing, 2. components of sub assemblies 3. finished product, 4. wholesale, 5. retail, 6. customer service

trace the general flow of goods from a supply chain management perspective

cost tradeoff

a manager may pay more for one element of service in order to save an even lager amount on a different element. this is called ____


____ has become the glue that holds the global supply chain together

indirect exporting

____ involves selling products to a domestic company that will do the exporting for the firm

foreign agency

a ____ helps a firm sell its products in a foreign county

examples of a US firm exploiting a local competitive advantage in a foreign country

a US firm opening a manufacturing facility in china to take advantage of china's low labor costs. a us firm opening a manufacturing facility in Germany to take advantage of Germany's high level of engineering expertise. a US computer software firm opening a branch in India to take advantage of the excellent English speaking and computer programming abilities in that country. A US auto parts manufacturer opening a plant in Mexico to take advantage of the short lead times to send the parts to the auto assembly plant in the US. these are all _____

real time tracking and tracing

a recent survey among shippers indicates that ___ is the most important attribute of an e-commerce system


adjustment, financing, storage, handling. which of these is not a function provided by the distribution channel


which of the folowing is not a function provided by the transaction channel (negotiations, contracts, adjustment, administers trading)

loading and unloading

in moving goods between seller and buyer, what is not considered in the transaction channel

US dollar

what is the most important denomination for foreign exchange?

corporate account exclusion

____ means that an agency/distributor agrees to sell goods to all buyers except for some specified corporate accounts "&" that the seller has separate sales agreement with some specified corporate accounts

force majeure exception

a ____ exempts a firm from contractual obligations in the case o unforeseen, natural disasters

commercial diversion

a US based student buying a textbook produced for the international market is an example of ____

commercial diversion

____ is misleading sellers as to the intended market for goods


the most straightforward, simplest method of countertrade is ____

switch trading

in ____ an exporting nation takes payment from an importing nation in the form of goods from a third country


the ____ strategy seeks to create a competitive advantage for a domestic manufacturing company by using the lowest cost or highest quality mix of manufacturing inputs available anywhere in the world


the ____ strategy focuses on the firm attaining a local market presence in markets in which they plan to do business


a ____ sets limits on how many of a particular good may be imported in a given time period

commercial invoice

with respect to international shipments, a properly prepared ____ should provide all the information relevant to the transaction

cash in advance

with respect to payment modes, the safest option for the exporter is ____

letters of credit

are issued by the buyer's bank payable to the seller

tariffs don't have to be paid on goods entering a FTZ

an advantage for US firms, such as Levi Strauss, in shipping materials from the US for assembly in a foreign trade zone (FTZ) located in a developing country, before having the assembled products shipped back to the US. goes to show that ____


____ refers to manufacturing and assembly operations located just south of the US-Mexican border

value added by Mexican workers

when TDK imports audio and video tapes into the US from Mexican maquiladoras, TDK pays US duty on the ___

40/40/20 slip

a ____ refers to a method of allocating liner traffic between two nations


____ refers to each nation reserving for its own carriers the exclusive rights to carry domestic traffic

flag of convenience

the primary reason that US firms use a ____ is to avoid paying high US labor costs for US-flag vessels


name all of the regional trade blocs

air freight

all of the following are advantages of ____: faster than ocean freight, more dependable than ocean freight, lower inventories needed than for ocean freight, less packaging of products than with ocean freight, and order cycle is shorter than ocean freight

international air cargo forwarder sales representatives

____ usually say the following: less variability in transit time, permits the seller to keep fewer inventories in fewer locations, responding relatively quickly to marker demands, less regorous (restrictive) in most instances. NOT TRUE: insurance premiums tend to be lower


this part of the world is projected to show the greatest air cargo growth in the period 1999-2019


____ are the fastest growing segment of the international air cargo industry

DHL, Airborne, and FedEx

these air carrier are considered integrators. BUT Lufthansa is not

Email, Fax machines, EDI, and LTL carriers

____ are regarded as a formidable competitor to air express companies (integrators) for document delivery


if direct airlines are the manufacturers and wholesalers of aircraft space, air freight ____ are the retailers of that space

marketing and sales for those particularly subject to damage

air cargo transport has proven to be a realistic option. how future air cargo traffic growth be prompted?

deadweight tonnage

the most frequently used measured of ocean vessel size is ____

enhance the safety of sailors

what was initial purpose of Plimsoll marks?


the largest ocean vessels in use are


petroleum, grain, coal, and iron ore are common examples of ____ cargo


_____ cargoes are large volume, pumped, air-blown, conveyance, or belted, liquid, and metals.

docking tankers and dry-bulk carriers

all these statements are true regarding ____. tankers do not have to navigate inside ports, tankers often cannot dock next to land, dry-bulk carriers must dock next to land, for tankers to dock, port docks must be dredged deep, and dock walls must be deep. BUT... tankers CAN navigate by themselves

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