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Error Codes During Activation (Tech Talk Job Aid- X1 Installation Guide)

Terms in this set (17)

XRE- 00250
Device Not Initialized- (indicates the STB is not added to the account yet or has not received an INIT)
XRE-00256
Health Check Warning (Indicates that RF signal/Home Integrity check score failed to meet requirements)h
XRE- 00257
Health Check Warning (Indicates that RF signal/Home Integrity Check score failed to meet requirements)
XRE- 00258
Activation Error: Rate codes is missing
RDK- 03001
Startup Error: Card Initialization failure or Card upgrading in Background
RDK- 03003
Startup Error: Appears if DSG traffic is not flowing through the CA Tunnel within 5 min
RDK- 03004
Startup Error: Appears if DOCSIS IP (ESTB and ECM IP) is not aquired after 10 min, an automic reboot & another 10 min
RDK- 03007
Startup Error: Card is Disconnected Mode
RDK-03009
Startup Error: IP Address and Network Initialization Error
RDK-03033
Outage Error: Can't Connect to XRE
RDK-3036
Gateway not found: Verify XG1 is online/Verify MoCA is PHI rates
RDK-3034 or RDK-3035
MoCA issues
RDK-3011 or 3012
Boot Image Failure : Contact Dispatch
XRE-00027
Incorrect Phone Number
XRE-00036
Incorrect Account Number
XRE-00270
SD Card is missing
XRE-00272
Incompatible SD Card
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