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5 Written questions

5 Matching questions

  1. Operations Mangers
  2. Environmental Analysis
  3. Management
  4. Conceptual Skills
  5. Top Managers
  1. a Process of scanning the business environment fro threats and opportunities
  2. b Responsible for ensuring that operations processes create value and provide benefits to customers
  3. c Are responsible for a firm's overall performance and effectiveness
  4. d the process of planning, organizing, leading, and controlling an organization's financial, physical, human, and information resources to achieve its goals
  5. e People's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond the present situation

5 Multiple choice questions

  1. Determining the best way to arrange a business's resources and activities into a coherent structure
  2. Goal derived directly from a firm's mission statement
  3. Implement the strategies and work toward the goals set by top managers
  4. Plan reflecting decisions about resource allocations, company priorities, and the steps needed to meet strategic goals
  5. Strategy at the business-unit or product-line level focusing on improving a firm's competitive position

5 True/False questions

  1. Strategy FormulationCreation of a broad program for defining and meeting an organization's goals


  2. Crisis ManagementAn organization's methods for dealing with emergencies


  3. First-Line ManagersSupervise the work of employees


  4. Mission StatementsStatement of how they will achieve their purposes in the environments in which they conduct their businesses


  5. Corporate CultureShared experiences, stories, beliefs, and norms that characterize an organization