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Chapter 3: "Emotional Intelligence"

Terms in this set (38)

optimistic people:
believe in their own abilities to address problems successfully as they arise
the ability to identify, use, and manage emotions is referred to as:
emotional intelligence
there are _________ competing theories about emotional intelligence
many
developing an awareness of your emotions allows you to:
express yourself to others in appropriate ways, use your feelings to enhance your thinking, and manage your emotions
once you start paying attention to emotions, you can:
learn how to cope with life's pressures, problem-solve more effectively, and harness your knowledge of the way you feel for better decision making.
the Bar-On Model of emotional intelligence includes which category?
adaptability
according to the Bar-On Model, the four categories of emotional intelligence directly affect:
general mood
studies have shown that people with ___________ are happier and tend to enjoy longer, healthier lives
extensive support networks
thinking carefully about potential consequences before you act is known as:
impulse control
managing stress depends mainly on:
stress tolerance and impulse control
the Bar-On Model emphasizes the importance of which two emotions to enhance general mood and effective performance?
optimism and happiness
a number of studies have linked strong emotional intelligence skills to:
college success
the marshmallow study findings indicate that:
impulse control leads to achievement
research studies mentioned in the text indicate that EI skills can be enhanced in:
a first-year seminar
you can improve your emotional intelligence by:
identifying your strengths and weaknesses, setting realistic goals, and formulating a plan and regularly checking progress.
taking a hard look at yourself and considering how you respond to situations is an example of which step to improving your emotional intelligence?
identifying your strengths and weaknesses
focusing on a particular issue, such as a roommate who keeps you awake with loud music, rather than striving to be a more assertive person in general is an example of:
setting realistic goals
if you diligently follow the steps to improve your emotional intelligence, you can expect:
improvement over time with commitment and practice
if you find that you are not satisfied with your emotional reactions, what you might be a good course of action?
make an appointment with a counselor in the campus counseling center
intrapersonal skills
relates to how well you know and like yourself as well as how effectively you can do the things you need to do to stay happy
emotional self-awareness
knowing how and why you feel the way you do
assertiveness
standing up for yourself and when you need to without being too aggressive
independence
making important decisions on your own without having to get everyone's opinion
self-regard
liking yourself despite your flaws
self-actualization
being satisfied and comfortable with what you have achieved in school, work, and your personal life
interpersonal skills
relating to the interactions between yourself and other individuals. friendships, professional networks, and family connections are interpersonal relationships that can be mutually beneficial
empathy
making an effort to understand another person's situations or point of view
social responsibility
establishing a personal link with a group or community and cooperating with other members in working toward shared goals
interpersonal relationships
seeking out healthy and mutually beneficial relationships, such as friendships, professional networks, family connections, mentoring, and romantic partnership
adaptability
to adjust your thinking and behavior when faced with new or unexpected situations
reality testing
ensuring that your feelings are appropriate by checking them against external, objective criteria
flexibility
adapting and adjusting your emotions, viewpoints, and actions as situations change
problem solving
approaching challenges step-by-step and not giving up in the face of obstacles
stress tolerance
recognizing the causes of stress and responding in appropriate ways; staying strong under pressure
impulse control
thinking carefully about potential consequences before you act and delaying gratification for the sake of achieving long-term goals
optimism
looking for the "bright side" of any problem or difficulty and being confident that things will work out for the best
happiness
being satisfied with yourself, with others, and with your situations in general
the Bar-On Model of Emotional Intelligence
demonstrates how four categories or EI, intrapersonal, interpersonal, adaptability, and stress management directly affect general mood and lead to effective performance
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