Strategies of Communication (4)
1) Rejection: we try to reject communication by making it clear to the other person we're not interested in communicating
2) Acceptance: Decide to accept communication - involves operating w./ law of least effort.
3) Disqualification: We contradict ourselves, switch subjects, hope they give up.
4) Symptom as communication: We'd like to talk but we're tired, nervous, sick..alcohol..can't communicate.
Content and Relationship Dimensions of Interaction
1) Content: the information or the data level; it describes the behavior expected as a response.
2) Relationship: indicates how the exchange is to be interpreted; it signals what one person thinks of the other.
Close the door directive
The content asks the receiver to perform a certain action (can be a plea, command, request..)
Responses to our actions (3)
1) Confirmation: We confirm others' self definitions and thus treat others how we think they want to be
2) Rejection: We reject their self-definitions, simply refuse to accept their beliefs about themselves.
3) Disconfirmation: Don't offer any clues that they were performing well. They don't exist. We just don't care enough.
A system of knowledge, beliefs, values, customs, behaviors, and artifacts that are acquired, shared, and used by members during daily living
Kinds of communication (5)
Intrapersonal: W/ ourself
Small-group: One-to-a few
Mass communication: Shared across great distances w potentially large audiences thru a tech device or mass medium
Components of interpersonal communication (7)
People: Senders: people who encode msg. Receivers: ppl who decode message
Messages: Content of communicative act
Channels: Messages are sent thru verbal/non modes
Noise: Interfering msgs.
Feedback: Tells us how we're coming across. Positive: encourages us to continue behaviors. Negative, extinguishes. ..............internal: feedback we give ourselves. external: from others
Effect: Can be emo, phys, cognitive, combo on self
Models of communication (2)
1) Gamble and gamble: Circle, and sending and receiving responsibilities are shared by the communicators
2) Dance: Spiral. Represents way communication evolves or progresses in a person from birth to present.
Functions of communication (4)
1) Self-other understanding
2) Meaningful relationships
3) Influence and persuasion
4) Career development
Functions of Communication (5)
1) Meet our social needs
2) To maintain and develop our sense of self
3) To exchange info
4) To develop/ruin relationships
5) To influence others
Strategy approaches to culture (3)
1) Separation: Co-culture members use to resist interacting w/ members of the dominant culture
2) Assimilation: Co-culture members attempt to fit in w/ members of dominant culture ---> Aggressive and often confrontational
3) Accommodation: Co-culture members maintain their cultural identity while striving to establish relationships w/ dominant culture ---> Assertive
Types of communication approaches
2) Assertive: Seek to realize and meet objectives
3) Aggressive: Hurtfully expressive
4) Confrontational: Communicate in a way in which it's impossible not to be heard
Opposite of ethnocentrism. Acceptance of other cultures as equal and of value to one's own
Cultural pluralism: Adherence to the principle of cultural relativism. Advocate respect for uniqueness, tolerance, for diffs, and adherence to the principle of cultural relativity.
History of cultural ****
Now.. intercultural communication.
Then, melting pot philosophy: The view that diff cultures should be assimilated into dominant culture.
Variables used to distinguish cultures
1) individualism vs. collectivism
3) power distance
Self identity, your perceived self
1) Self-image: your mental picture of yourself, the kind of person you perceive yourself to be
2) Self-esteem: your self assessment. Evaluation of ability and worth and indicates how well you like and value yourself.
Chris Mruk 5 dimensions of self esteem
1) Your beliefs about your ability to be effective
5) Stability or change
Forces that converge to create self concept (4)
1) Images other ppl have of you
2) The way you expect and evaluate yourself
3) The roles you perform
4) The media msgs your absorb
States that a persons own distinctive traits are more salient to him/her than the more prevalent traits possessed by others in the immediate env. (You're more mindful)
The Johari Window
A model containing 4 panes that's used to exp the roles that self-awareness and self-disclosure play. Diff kinds of info for each.
2) Blind area: known to others not you
3) hidden area: known to self not others
4) unknown area