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Communications Test 1

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Which statement accurately describes the relationship between listening and education?
Proportionately, listening is the most used language skill.
Thinking of communication as a "cure-all" is a myth because...
sometimes communication can create more problems than it solves.
The classical rhetorician who noted that communication needed to be presented by "a good man speaking well" was...
Quintillian.
Becky decides to translate her feelings of anger into words and communicate them to Brent. In doing so, Becky enacts the process of...
encoding.
Types of daycare facilities in the workplace, types of tsunamis, and types of flu vaccines are all ideas that could be addressed using which organizational (pattern)?
topical pattern
An introduction to a speech includes
motivating your audience to listen
According to the text, our "social self-concept" is derived from
interpersonal relationships.
To persuade my audience to purchase Honda Accords," is an example of
a general purpose
According to the International Listening Association, the process of receiving, constructing meaning from, and responding to verbal and nonverbal messages is called
listening.
GTM Corporation required all managers to attend a workshop on communication skills in the workplace. In this situation, the audience would be considered
captive
A culture with an individualistic orientation would tend to stress
achievement.
Your boss walks by you in the hall, gives you a report, and says, "I need you to have a summary of that report done ASAP." You take the report home over night, summarize it, and give it to your boss the next morning. Your boss takes the summary and complains to you, "I'm disappointed that you did not get it to me by when I told you to." This example illustrates the myth that
meaning is in the words we use
In his assertion that "Nothing is clear in and of itself but in some context for some person," Robert Scott meant that
in the process of communicating with others, one person's perceptions are not more accurate than that of the other.
The principles of effective composition and speech delivery were first studied by
the rhetoricians of ancient Greece and Rome.
When your teacher listens to your speeches, he or she is primarily listening for the purpose of
evaluation.
If you adapt your speech to the occupational and educational level of your audience, you are employing what kind of audience analysis?
demographic
Brent has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class. This example most clearly demonstrates
self-fulfilling prophecy.
"You should keep the four items I have discussed in mind in order to accept the following conclusion..." This is an example of
a transition.
The most effective order for a presentation depends on
the topic, the purpose, and the audience
If you introduce yourself as a mother, part-time student, or cashier at a local grocery store, you are giving some indication of your
self-image.
According to your textbook, males and females, in terms of gender, are relatively similar. As a result, male and female psychological differences are mainly
the result of cultural influences.
The best pattern of organization for a speech explaining how to make a wedding cake would likely be
time-sequence.
The education of the audience is a part of the
demographic analysis.
Listening and hearing are different because
listening is active, while hearing is passive.
Which of the following statements about ethnocentrism is most accurate?
Ethnocentrism involves assuming that our view of our own culture is superior to any other culture's view.
Our interpretations of different stimuli are based on
past experiences and the opinions of others.
When you actively make judgments about whether or not the message you are hearing is worthwhile you are
engaging in critical listening.
An effective specific purpose identifies
the general purpose of the speech, the audience, and the exact topic to be covered.
Cognitively complex individuals
use "person-centered" messages.
The grouping of stimuli that resemble one another in size, color, shape, or other characteristics is called
similarity
Which of the following would be most effective at helping you improve your communication competence?
Avoid the tendency to assume too much about what we perceive
One barrier to listening is perceiving the topic or speaker to be boring, uninteresting, or unimportant. What should we do to overcome this barrier?
Consider how the information might be used
Our self-concept is determined by
our experiences and communication with others.
When presenting the main points, you should be specific, use vivid language, and
show relevance.
According to the National Communication Association, competent listeners demonstrate the ability to
understand of the process of listening.
Suggestions for improving your self-concept include which of the following statements?
commit to improve or change
The type of outline that provides a detailed skeleton of the speech including main points written as complete sentences is called the
full-sentence outline.
You have grown up playing videogames. In fact, you often joke with your friends that Nintendo did more to raise you than your parents. Because of this "expertise," you decide to give a speech on the history of Nintendo to your class for your persuasive speech. Which of the following criteria for the appropriateness of a topic is not met with your proposed speech?
Will the topic meet the objectives of the assignment?
For speaking events that occur outside of the classroom, the general purpose is usually determined by
the occasion
Judi Brownell suggests five techniques for memorization, a vital skill for competent listening. These strategies include
association, categorization, mediation, imagery, and mnemonics
Brent has convinced himself that he is poor at math. When he registers for his required math class, he is convinced that he will earn a poor grade. As a result, he rarely studies, and receives a "D" in the class. This example most clearly demonstrates
self-fulfilling prophecy.
The goal of an informative speech is to
share information clearly and accurately
I perceive that Billy likes Christy because I always see Billy making an effort to sit next to Christy in class. The organizational function of perception governing my conclusion is
proximity
You are having a terrible day. You woke up late, your car did not start, once you got to school you couldn't find a parking place in time, and on the way to class you realized that you forgot the assignment on your table. You walk in the door and your teacher comments that "it is nice of you to join us." You perceive that your teacher is verbally attacking you, even though similar comments (made in jest) on other days did not seem as bad. This illustrates that ________ influences the way we interpret stimuli.
psychological state
According to Brownell's HURIER model of effective listening, the accurate reception of sounds involves
focusing attention on the speaker
Although communication can be considered both transactional and interactional, the prime function of the communication source/sender is to
initiate the message.
Audience analysis includes
a demographic analysis
During an informative speech an internal summary would go at the end of
a main point
Which of the following most accurately reflects the percentage of individuals who experience some form of communication apprehension?
95 percent
"Communication is a personal event" describes what type of communication?
intrapersonal
Cassandra has watched the show Grey's Anatomy for years. When she began to date Caleb she wanted their relationship to be just like Derek and Meredith's from Grey's Anatomy. Cassandra's viewpoint illustrates the fact that differences in perception can be affected by
media.
After receiving an email from her boyfriend stating that their relationship was over, Erin began translating the message into her own thoughts. This process is known as...
decoding
Regarding your understanding of "facework", which of the following tactics would be the most useful?
flattery
Which of the following is NOT a guideline for constructing a speech conclusion?
Let the audience tie everything together.
Feedback is an essential component of the communication process because
it serves as a corrective device.
Which of the following is a correct specific purpose statement for an informative speech on typewriters?
to inform my audience of the four steps in the evolution of the standard typewriter keyboard
Your textbook discusses the relationship between communication and ethics. One principle discussed is that unethical communication
may, in fact, constitute effective communication.
The conclusion of a speech should
reinforce what you want your audience to remember
According to the text, what is at the heart of all communication?
perception
Which sequence describes the best way to approach outlining a speech?
Begin with a preliminary outline, then create a full-content outline, followed by a presentational outline.
Effective communication skills
are learned over time through instruction and practice.
When you listen to rock music because you enjoy it, you are doing which of the following functions of listening?
appreciation or enjoyment
To avoid some of the pitfalls or barriers to listening you should
concentrate on the main ideas rather than the details.
The number of main points in your speech will depend on
the complexity of the supporting materials required for each point.
Suggestions for improving your self-concept include which of the following statements?
commit to improve or change
Included among the guidelines for topic selection is selecting a topic
that is familiar and interesting to you.
To listen empathically means to
understand what the other person is feeling.
Self-enhancement (efforts to boost your own image) and other-enhancement (efforts to boost a target person's image) are forms of
impression management.
Effective specific purpose statements identify the topic to be covered, the audience, and
whether or not the speech is informative, persuasive, or entertaining.
Instead of external factors influencing behavior you attribute the actions of others to being "that kind of person." This attribution reflects a(n)
attribution error.
An important principle related to the basic elements of communication is that you
are simultaneously a source and a receiver.
Becky decides to translate her feelings of anger into words and communicate them to Brent. In doing so, Becky enacts the process of
encoding.
According to the text, interpersonal communication must involve
dyadic communication.
During his telephone interview with IBM, Aaron answers a series of questions from Angela, a supervisor in the marketing department. What type of communication best describes their conversation?
mediated communication
Judi Brownell suggests five techniques for memorization, a vital skill for competent listening. These strategies include
association, categorization, mediation, imagery, and mnemonics
To improve your communication competency, the book suggests that you
recognize that each person's frame of reference is unique.
Which of the following would be most effective at helping you improve your communication competence?
Avoid the tendency to assume too much about what we perceive
Our interpretations of different stimuli are based on
past experiences and the opinions of others
Letting the audience know what you will cover in the speech is referred to as
forecasting.
What is most clearly wrong with the following specific purpose: "Buying a pet"?
It is not precise and does not state clearly what is to be discussed.
Common methods of audience research include which of the following methods?
survey interviews
Which of the following is an example of a value?
Individuals should be more healthy.
"You should keep the four items I have discussed in mind in order to accept the following conclusion..." This is an example of
a transition.
Beth continues to tell herself "I'm going to pass this exam . . . I'm going to pass this exam" as she prepares for her final exam in mathematics. Her expectations that eventually led to her passing her mathematics exam illustrate a(n)
self-fulfilling prophecy.
Thinking of communication as a "cure-all" is a myth because
sometimes communication can create more problems than it solves.
Josh and Mark take turns exchanging information about their plans for the day during their morning chat over coffee. Their conversation best demonstrates that communication is
interactive
The most important factor that contributes to an effective speech presentation is.
selecting an appropriate topic.
In his assertion that "Nothing is clear in and of itself but in some context for some person," Robert Scott meant that
in the process of communicating with others, one person's perceptions are not more accurate than that of the other.
"Let me first illustrate" and "As you look at my chart" are examples of
signposts.
According to the text, stereotyping
oversimplifies and exaggerates human traits and qualities.
"The whole is greater than the sum of its parts" is a quotation that best illustrates the principle that communication is
systemic.
Recent communication research on gender illustrates that in groups containing both females and males
males take more turns at speaking.
"I don't know why I bother taking a communication class! I simply do not have the knack for communicating very well, and will never improve!" This statement best illustrates which of the following misconceptions about communication?
natural ability to communicate
One barrier to listening is perceiving the topic or speaker to be boring, uninteresting, or unimportant. What should we do to overcome this barrier?
Consider how the information might be used.
Which of the following statements most accurately summarizes the relationship among self-image, self-esteem, and self-concept?
Self-concept consists of our self-image and self-esteem.
Of the following speech topics, which is most appropriate for a seven minute informative speech?
pop culture fads
When you are having a bad day and call to tell your best friend about it, you are probably expecting your friend to use which function of listening?
empathic
When using presentational note cards you should always remember to
use abbreviations as much as possible.
When your teacher listens to your speeches, he or she is primarily listening for the purpose of
evaluation.