How can we help?

You can also find more resources in our Help Center.

14 terms

chapter 5 communications

STUDY
PLAY
physical appearance
western culture places high value on it
kinesics
body positions and motions including that of the face
enviromental factors
elements of a setting that affect how we think, feel, and act
silence
lack of communicated sound
artifacts
personal objects that annouce our identities
chronemics
how we perceive and use time
haptics
communication using touch
proexmics
space and how we use it
paralanguage
communication that is vocal but not actual words
olfactics
the influence of smell
non- verbal communication makes up how much of the meaning of communication
65% to 95%
not a part of nonverbal communication
clear and defined
nonverbal behaviors replace verbal communication how
1.repeats verbal messages 2. highlight verbal communication 3. adds to maening of words 4. frequently contardict verbal messages
non vebal cues, more than verbal ones
tell us when to keep silent and when to speak