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Management - Week 1 - Team Formation

Terms in this set (27)

5 stages of team development
Forming,Storming, Norming, Performing, Adjourning
who proposed stages of team development and when
Bruce Tuckman 1965 added 1977
Forming, Storming, Norming, Performing, Adjourning
5 stages of team development
Forming
the first stage of team development, in which team members meet each other, gain impressions, and establish norms
Storming
the second stage team development, characterized by conflict and disagreement, in which team members disagree over what the team should do and how it should do it
Norming
the third stage of team development, in which team members begin to settle into their roles, group cohesion grows, and positive team norms develop
Performing
the fourth and final stage of team development, in which performance improves because the team has matured into an effective, fully functioning team
Adjourning
team completes the work and moves on from the project
POLC Framework
planning, organizing, leading, controlling
Team Management - Planning
Constructive conflict & Brainstorming or nominal group technique
constructive conflict
Different perspectives on task debated. Can move from constructive to destructive
Brainstorming
Ideas generated through open discussion
Four rules to brainstorming
speak freely, don't criticise, provide lots of ideas, build on others ideas.
Nominal group technique
A decision-making technique in which group members write down ideas independently, then share ideas, sometimes anonymously. more ideas flow as no one interrupted and shy participants still get a voice.
Team Management - Organising
Needs to address task characteristics, team size, task interdependence, team composition, group member resources
task interdependence types
pooled, sequential, reciprocal
pooled interdependence
When team members may work independently and simply combine their efforts to create the team's output.
sequential interdependence
work completed in succession, with one group's or job's outputs becoming the inputs for the next group or job
Team composition
The kinds of knowledge and skills brought to the team Homogeneous (members are similar) Heterogeneous (members have varied skill-set)
Group member resources
Knowledge
Abilities
Skills
Personality traits
Team Management - Leading
Have a good understanding for the roles within the team and how people will work together
Team Management - Controlling
Measuring and evaluating team performance and soacial loafing
Process losses
Resources like time and energy spent on team development rather than task eg conflict resolving
Social loafing
where people input less effort when working in team. more common in larger groups
Strategies to minimise social loafing
specialise tasks; measure individual performance; increase job enrichment and select motivated employees
active listening
paying close attention to what someone is saying and communicating
7 steps to effective meeting
1) Clear objective 2) Considered invites 3) stick to a schedule 4) Call out monopolisers 5) start and end on time 6) Ban tech 7) Follow up
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