Every October is National Bullying Prevention Month. As part of our recognition of this important mission and in celebration of the PACER Center’s Unity Day, we are highlighting the work we’ve done to make Quizlet a safe platform for all learners.
Safety has always been a part of Quizlet’s DNA. This is why we have instituted policies like our Community Guidelines which prohibit bullying, harassment and abuse. Early on, we built systems that automatically check for profanity and bad language, and we have continued to update and improve those systems over time.
We’ve also worked to partner with and engage with organizations that support online safety. We’re proud to work with the Anti-Defamation League as they established Best Practices for Responding to Cyberhate, and the National Center for Missing & Exploited Children as a registered member of their CyberTipline. Members of the Quizlet team also regularly attend workshops and talks with industry groups, like the Family Online Safety Institute's Annual Conference.
As Quizlet has grown, ensuring it remains a safe environment for our users has also become more complex. With over 180 million study sets, safeguarding the Quizlet platform requires a multi-layered approach where each of our users has a part to play alongside our dedicated user operations and trust and safety teams. This is why we’ve expanded our tools to empower our users in this effort.
Last month we launched a new and improved reporting flow, making it simple for you to let us know when there’s something on Quizlet that shouldn’t be there, and why. This reporting option is available across the site on every Quizlet user profile, class page and study set. We’re also currently building out smart systems that can detect accurate reporters so we can prioritize the highest quality reports we receive.
While we hope none of our users ever are victims of harassment or cyberbullying on Quizlet and you never have to use this feature or the resources we make available in our Help Center, we believe it’s important to provide our users the tools to be able to easily let us know when something isn’t working so we can make it right. This holds true not only during Bullying Prevention Month, but year round on Quizlet.