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Security Guard Ch.3

Terms in this set (41)

The set of documents that describes the duties that security guards working at a particular site must carry out and the procedures they must follow is known as that site's:

A) occurrence reports
B) material safety data sheets
C) post orders
D) codes of conduct
E) emergency plan
C
What is the best way for a security guard to ensure that the radio that is issued to him or her at the beginning of a shift is in good working order?

A) by asking the guard whom he or she is relieving whether or not the radio is working properly
B) by inspecting and testing the radio himself or herself before beginning his or her shift
C) by inspecting and testing the radio at the end of his or her shift and relying on the other guards on that site to always do the same
D) by trusting that his or her employer will always supply good equipment
E) by supplying his or her own radio
B
Which of the following is not one of the primary purposes of conducting security patrols?

A) to deter criminal activity through the visible presence of a security guard
B) to establish the property owners' legal right to keep trespassers off their property by proving that the property is legally occupied at all times (occupiers' liability)
C) to detect malfunctions or mechanical problems with machinery and equipment
D) to detect safety hazards
E) to provide reassurance of safety and security to other employees, customers, and visitors
B
To be effective, security patrols should:

A) start at different times but always follow the same route
B) be directed at one or two high-risk areas and not cover any other areas
C) always start at the same time-immediately after a security guard's hourly check-in - and always follow the same route
D) cover as much of the property as possible, but follow different routes so as not to be predictable
E) never begin less than two hours before the end of a shift
D
A Security guard on patrol should try to observe his or her surroundings using all of his or her senses because:

A) Not all of the signs that something is wrong can be detected by sight
B) Security guards frequently have to carry out their duties during power failures, when no source of light will be available to them
C) In court, a security guard's notebook can be excluded from evidence if the guard records only what was seen and not what was detected using other senses
D) The notebooks of guards who describe situations using information from several senses are more interesting to read
E) Twelve percent of all security guards are colour blind
A
The maximum length of time a security guard should go on a patrol without taking a radio or cellular phone is:

A) 15 minutes
B) 20 minutes
C) no longer than the time it takes to patrol the outside perimeter of the property once
D) as long as the guard's partner knows where the guard is, there is no maximum time
E) guards should never be without a radio or cellular phone
E
The process of monitoring, directing, and recording the movement of people, vehicles, movable goods, and information onto and off of a property is called:

A) customer service
B) access control
C) crowd control
D) mobile patrol
E) tactical communications
B
Personal recognition and the use of identification cards are:

A) examples of discrimination under provincial human rights laws
B) methods of verbally defusing a conflict situation
C) ethical issues that security guards carrying out access control duties may face
D) the two principal ways by which security guards carrying out access control duties can identify individuals
E) tactical considerations that security guards should refer to when choosing a force option
D
Keeping confidential files in a locked filing cabinet, keeping keys in a locked drawer in a desk, and keeping money in a locked safe are all examples of:

A) electromechanical locking systems
B) lockdown procedures
C) building protection
D) perimeter protection
E) object protection
E
Which of the following are commonly used as sensors in an intrusion alarm system?

A) photoelectric beams
B) audible sounds
C) FM radio frequencies
D) computer monitors
E) private alarm companies
A
Many intrusion alarms are false alarms. A security guard should:

A) only respond to an alarm if he or she is in the immediate vicinity of the place where the alarm sensor is located
B) always silence an alarm before investigating its cause
C) tell people nearby that the alarm is false to help them remain calm
D) assume that an alarm is false until it is determined to be genuine
E) assume that an alarm is genuine unless and until it is determined to be false
E
A security guard who comes into possession of confidential information about how security operations are carried out on a particular site may discuss that information with:

A) any other licensed security guard
B) any police or law enforcement officer
C) any employee of the company that the guard is protecting
D) anyone with whom the guard has been authorized to discuss the information
E) only very close family members
D
You are monitoring the activities of a large crowd of angry protestors at a political demonstration in front of a building you are protecting. A protest leader with a loudspeaker encourages the members of the crowd to "start tearing down the barricades and throwing them through the windows!" Some of the members of the crowd start to try to tear down one of the barricades. What should you do first?

A) call for help
B) arrest the person with the loudspeaker
C) seize the loudspeaker and use it yourself to try to calm the crowd down
D) invite the person with the loudspeaker to come inside and discuss the issues with you
E) take out your notebook and record a detailed description of the person with the loudspeaker
A
The right of workers to join trade unions and engage in collective bargaining is established under

A) the Canadian Charter of Rights and Freedoms
B) provincial private security licensing legislation
C) the Occupational Health and Safety Act
D) the Employment Standards Act
A
The primary role of a security guard during a labour dispute is to:

A) help the two sides come to a quick and mutually acceptable resolution to the labour dispute
B) discourage strikers from picketing, through the deterrent effect of having uniformed security personnel watching them at all times
C) identify, monitor the actions of, and if possible arrest the ringleaders in the strike
D) protect people and property from harm or loss, and to provide access control to the property
E) ensure that workers are treated fairly by their employers
D
A security guard automatically has the legal authority to direct traffic on a public roadway if:

A) he or she is wearing a reflective vest
B) the roadway on which the guard is directing traffic is immediately connected to the property that he or she is guarding
C) the guard has been directed to do so by a police officer
D) the guard has been directed to do so by his or her supervisor
E) the guard has completed the government-approved course on traffic control
C
Whistles, hand-held stop signs, and reflective safety vests are examples of equipment that:

A) licensed security guards are prohibited from using
B) security guards are required to carry with them at all times
C) can only be used by a police officer or a person appointed by a police officer
D) should be carried by every security guard involved in providing security in a labour strike situation
E) may be used by a security guard who is called on to direct traffic as part of his or her duties
E
Under which of the following circumstances would a commercial towing vehicle with lights on its roof be considered an emergency vehicle, and therefore entitled to right of way?

A) only when it has both its roof lights and its siren on
B) whenever it has either its roof lights or its siren on
C) whenever it is approaching the scene of a motor vehicle accident
D) at all times
E) under no circumstances
E
The role of a security guard is to:

A) protect property but not people or information
B) provide protection to people, property, and information
C) protect people and property, but not information
D) enforce rules, regulations and laws that are designed to protect people and property
E) protect people, not property or information
B
When access is widely permitted to most parts of a property or a building but is controlled with respect to a particular part of the property or the building, the process of controlling access to that part is referred to as:

A) area protection
B) perimeter protection
C) lockdown
D) physical security
E) standing orders
A
What must a security guard who is coming on duty make sure to do before the guard whom he or she is relieving leaves?

A) ask the guard to submit to a search, in order to ensure that he or she is not removing anything from the property without authorization
B) complete a thorough patrol of the property's perimeter to ensure that it is secure
C) make sure that the guard has a safe means of getting home
D) receive a briefing from the guard with respect to any unusual or particular instructions or information that the guard who is coming on duty should be aware of
E) make three photocopies of the shift report prepared by the guard
D
The acronym CPTED refers to:

A) Canadian Private Training and Education Designation
B) Corporate Practices Toward Enhanced Defence
C) Creating Protection Throughout Every Department
D) Crime Prevention Through Environmental Design
E) Crime Prevention Through Everyday Decisions
D
The sensor component of an alarm system is the component that:

A) detects some change in the physical environment around the sensor that may suggest a problem
B) tells the alarm system what time of day to turn on and off
C) announces that an alarm has gone off by producing an audible or visual signal that can be observed
D) allows the alarm system to continue to work during a power failure
E) facilitates communication between the part of the system where a problem has been detected and the part of the system where an alarm signal will be annunciated
A
Effective security patrols:

A) should always be reactive rather than proactive
B) should always be proactive rather than reactive
C) can be either proactive or reactive
D) should always be random
E) should always follow a prescribed patrol route
C
Situational awareness means:

A) already knowing all of the important facts about a situation before going into it
B) being constantly aware of one's location and surroundings
C) knowing what the other person is thinking
D) being aware of your own biases and prejudices going into a situation
E) knowing the location of all escape routes from a building
B
During a labour dispute, the authority of security guards to act to protect people and property from harm or loss, and to control access to the property involved, comes from:

A) their status as representatives of the employer/property owner
B) their status as independent third-party observers of the labour dispute
C) the Labour Relations Act
D) their authority to make citizen's arrest sunder the Criminal Code
E) the Canadian Charter of Rights and Freedoms
A
Visitors to a particular property, building, or area of a building may be required to sign in. The book used for this is referred to as;

A) a visitor log or sign-in log
B) an occurrence report
C) post orders
D) a "persons of interest" or "special persons" book
E) a building manifest
A
The best approach for a security guard to take when an intrusion alarm goes off is always to:

A) proceed to investigate the cause of the alarm as quickly as possible
B) proceed to investigate the cause of the alarm slowly and with caution
C) call the police immediately and wait until they arrive
D) call the police and meet them at the entrance to the property
E) follow whatever procedures for alarm response are set out in the post orders for that site
E
The ability of a security guard to actively observe his or her surroundings while on patrol:

A) is something that comes naturally and does not need to be practised
B) is a skill that needs to be consciously used and constantly practised
C) is not as important as completing the patrol quickly and efficiently
D) is improved by drinking beverages that are high in caffeine
E) is something that can only be acquired after months of experience as a security guard
B
In order to have a deterrent effect on those who might otherwise commit unlawful or harmful acts, the patrols conducted by uniformed security guards are usually highly:

A) visible
B) aggressive
C) secretive
D) disorganized
E) repetitive
A
The authority of a security guard to direct traffic on private property comes from:

A) the Criminal Code
B) the Canadian Charter of Rights and Freedoms
C) trespass to property legislation
D) the police
E) the property owner
E
The best approach for a security guard to take when dealing with a large crowd of people is to:

A) assume that all large crowds are violent and call the police immediately
B) take charge of the situation as aggressively as possible and as quickly as possible, before things get out of hand
C) recognize that most crowds are peaceful, and ignore them unless something happens
D) recognize that all crowds have the potential for danger, and monitor what they are doing very closely and carefully
E) approach the crowd and try to establish friendly relations with the leaders
D
A marked police car with neither lights nor sirens on:

A) is an emergency vehicle and always has right of way
B) is not an emergency vehicle and does not have right of way
C) is not an emergency vehicle but has right of way
D) is automatically considered to be an emergency vehicle in an emergency situation
E) should never be given right of way
B
A security guard should be familiar with the post orders for his or her site because:

A) members of the public frequently ask questions about what is contained in the post orders
B) post orders change every day
C) security guards are routinely subjected to surprised quizzes
D) post orders set out the basic policies and procedures that the guard is required to follow
E) post orders describe the correct procedure for mailing and receiving packages through the "post"
D
The most important objective for a security guard to achieve whenever he or she is directing traffic on a highway is:

A) the enforcement of all traffic laws
B) staying warm and dry
C) protecting his or her safety and the safety of those who are being directed
D) maintaining an orderly flow of traffic
E) the preservation of evidence
C
Under provincial labour relations legislation:

A) workers have the right to strike whenever they want
B) workers can only strike during periods designated by their employers
C) workers are only permitted to legally strike after prescribed requirements have been met regarding waiting periods and notifications
D) striking is an illegal activity
E) workers cannot legally strike unless they apply for and obtain a strike permit from the police
C
A security guard has been dispatched to an incident where a serious criminal offence has occurred and the offender has left the area. The police have been contacted but have not yet arrived what should the security guard`s first response be?

A) Close and cordon off the area and direct people and vehicles away from the area
B) Retreat to a safe location and await the arrival of the police
C) Interview all witnesses and attempt to identify the person responsible for the criminal offence
D) Enter the area and carefully collect physical evidence in order to assist the police
A
You are working in a commercial complex when you receive a motion sensor alarm in one of the units. Upon investigating at the unit you see that two helium balloons have set off the alarm. What should you do next?

A) Reset the alarm, write the details in your memo book and fill out an incident report when you get back to your desk
B) Remove the balloons, Reset the alarm and leave a note for the client
C) Destroy the balloons and return to your desk
D) Do nothing and ignore the alarm if it goes off again
A
What is required for a visitor to access a high risk area?

A) They are required to wear a visitor badge
B) You provide them with a map on how to go through the high risk area
C) An employee and /or the security guard from the desk must escort them to the area they are going to
D) An employee and / or a specialized security guard must escort them to the area they are going to
D
You are working at a manufacturing facility where employees have signed a workplace contract agreeing to a search of their person and parcels prior to exiting the building. An employee is leaving at the end of their shift. You ask to search them and they refuse to allow you to perform the search. What should you do?

A) Search them under the authority of the Trespass to Property Act
B) Do not search them, advise them it is the company policy to search all employees and request they await a facility manager
C) Arrest them on the reasonable and probable grounds of having stolen something
D) Insist that they submit to a search reminding them that they have signed a contract to that effect
B
You are working as a Security Guard and your duty is to escort a large group of people through a high security area. Where should you position yourself in relation to the group to best accomplish your job?

A) The front of the group
B) The back of the group
C) Beside the group on either side
D) Access the group, then monitor their movements by closed circuit television
B
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