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Hotel Organization English Vocabulary

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Back of the House

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Terms in this set (15)

Back of the House

The areas of a hotel or restaurant in which employees have little or no direct contact with guests.

A guest service employee whose job is to help guests with information and assistance requests.

Employee responsible for all accounting functions within an organization.

Front of the House

The areas of a hotel or restaurant in which employees typically have a lot of contact with guests.

General Manager

The person in charge of an entire property.