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According to the IRS, taxpayers calling the IRS in 20172017 waited 1313 minutes on average for an IRS telephone assister to answer. Do callers who use the IRS help line early in the day have a shorter wait? Suppose a sample of 5050 callers who placed their calls to the IRS in the first 3030 minutes that the line is open during the day have a mean waiting time of 1111 minutes before an IRS telephone assister answers. Based on data from past years, you decide that it is reasonable to assume that the standard deviation of waiting times is 88 minutes. Using these sample results, can you conclude that the waiting time for calls placed during the first 3030 minutes the IRS help line is open each day is significantly less that the overall mean waiting time of 1313 minutes? Use α\alpha =.05= .05

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Answered 10 months ago
Answered 10 months ago
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For this exercise, we are to come up with a conclusion for a test to determine whether the waiting time for calls placed during the first 30 minutes of the IRS help line is open each day is significantly less than the overall mean waiting time of 13 minutes for a 0.050.05 level of significance.

Note that we have a sample of 5050 callers with a mean waiting time of 1111 minutes given a population standard deviation of 88 minutes waiting time.

What are the given parameter/s?

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