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Question
Automobiles arrive at the drive-through window at the downtown Baton Rouge, Louisiana, post office at the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is appropriate for the arrival rate and service times are negative exponentially distributed.
What percentage of the time is the postal clerk busy?
Solution
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Step 1
1 of 4For this problem, we are asked to determine the utilization factor of the postal clerk.
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