Calls arrive at Lynn Ann Fish's hotel switchboard at a rate of 2 per minute. The average time to handle each is 20 seconds. There is only one switchboard operator at the current time. The Poisson and negative exponential distributions appear to be relevant in this situation.

What is the average number of calls waiting to be answered?


Answered 1 year ago
Answered 1 year ago
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For this problem, we are asked to determine the number of calls that are waiting to be answered, on average.

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