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Question

Develop a customer satisfaction survey and a walk-through audit form for a local foodservice operation. Collect data using these forms and write a report for the manager of the foodservice operation at which the data were collected.

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In this activity, we need to develop a customer satisfaction survey and a walk-through audit based on the lessons we learned in this chapter. We will also use these forms to gather data and prepare a report for the foodservice management where we collected the data.

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