Match the term below with its correct definition. symbol A. an object or an act that stands for something else B. the tendency to think of an object as being useful only for the function that the object is usually used for C. to show or illustrate by example D. the tendency to respond to a new problem with an approach that was successfully used with similar problems E. unit of meaning in a language F. rules of thumb, or shortcuts G. an idea or statement that provides the basic information that allows us to draw conclusions H. the study of meaning I. the communication of ideas through symbols that are arranged according to rules of grammar J. the mental rearrangement of elements of a problem

A Mintel study asked consumers if electronic communications devices influenced whether or not they bought a certain car. The table gives the results categorized by household income: If we choose a person at random from this sample:

Communication (e.g.t hands-free calling):	$50K	$50K-99.9K	$100K+	Total
Very Much	30	57	41	128
Somewhat	26	39	62	127
Not At All	23	39	35	97
Total	79	135	138	352

b) Among those earning$\$50-99.9 \mathrm{~K}$, what is the chance that the person responded: "not at all"?

The Australian Public Service Commission’s State of the Service Report 2002–2003 reported job satisfaction ratings for employees. One of the survey questions asked employees to choose the five most important workplace factors (from a list of factors) that most affected how satisfied they were with their job. Respondents were then asked to indicate their level of satisfaction with their top five factors. The following data show the percentage of employees who nominated the factor in their top five, and a corresponding satisfaction rating measured using the percentage of employees who nominated the factor in the top five and who were “very satisfied” or “satisfied” with the factor in their current workplace (www.apsc.gov.au/stateoftheservice). $$ \begin{matrix} \text{ } & \text{ } & \text{Satisfaction}\\ \text{ Factor} & \text{ Five (\\%)} & \text{Rating (\\%)}\\ \text{Appropriate workload} & \text{30} & \text{49}\\ \text{Chance to be creative/innovative} & \text{38} & \text{64}\\ \text{Chance to make a useful contribution to society} & \text{40} & \text{67}\\ \text{Duties/expectations made clear} & \text{40} & \text{69}\\ \text{Flexible working arrangements} & \text{55} & \text{86}\\ \text{Good working relationships} & \text{60} & \text{85}\\ \text{Interesting provided} & \text{48} & \text{74}\\ \text{ for career development} & \text{33} & \text{43}\\ \text{Opportunities to develop my skills} & \text{46} & \text{66}\\ \text{Opportunities to utilize my skills} & \text{50} & \text{70}\\ \text{Regular feedback/recognition for effort} & \text{42} & \text{53}\\ \text{Salary} & \text{47} & \text{62}\\ \text{Seeing tangible results from my work} & \text{42} & \text{69}\\ \end{matrix} $$ Did the estimated regression equation provide a good fit? Explain.

The Australian Public Service Commission’s State of the Service Report 2002–2003 reported job satisfaction ratings for employees. One of the survey questions asked employees to choose the five most important workplace factors (from a list of factors) that most affected how satisfied they were with their job. Respondents were then asked to indicate their level of satisfaction with their top five factors. The following data show the percentage of employees who nominated the factor in their top five, and a corresponding satisfaction rating measured using the percentage of employees who nominated the factor in the top five and who were “very satisfied” or “satisfied” with the factor in their current workplace (www.apsc.gov.au/stateoftheservice). $$ \begin{matrix} \text{ } & \text{ } & \text{Satisfaction}\\ \text{ Factor} & \text{ Five (\\%)} & \text{Rating (\\%)}\\ \text{Appropriate workload} & \text{30} & \text{49}\\ \text{Chance to be creative/innovative} & \text{38} & \text{64}\\ \text{Chance to make a useful contribution to society} & \text{40} & \text{67}\\ \text{Duties/expectations made clear} & \text{40} & \text{69}\\ \text{Flexible working arrangements} & \text{55} & \text{86}\\ \text{Good working relationships} & \text{60} & \text{85}\\ \text{Interesting provided} & \text{48} & \text{74}\\ \text{ for career development} & \text{33} & \text{43}\\ \text{Opportunities to develop my skills} & \text{46} & \text{66}\\ \text{Opportunities to utilize my skills} & \text{50} & \text{70}\\ \text{Regular feedback/recognition for effort} & \text{42} & \text{53}\\ \text{Salary} & \text{47} & \text{62}\\ \text{Seeing tangible results from my work} & \text{42} & \text{69}\\ \end{matrix} $$ What does the scatter diagram indicate about the relationship between the two variables?

In data communication, usually messages sent are combinations of characters, and each character consists of a number of bits. A bit is the smallest unit of information and is either 1 or 0 . Suppose that the length of a character (in bits) is a geometric random variable with parameter p . Suppose that a message is combined of K characters, where K is a random variable with mean $\mu$ and variance $\sigma^2$. If the lengths of characters of a message are independent of each other and of K , and if it takes a sender 1000 bits per second to emit a message, find the expected value of T , the time it will take the sender to emit a message.

Imagine Cervantes writing a parody today. Select some form of written communication that you imagine he would relish lampooning, and then write a parody of your own. You may choose from such forms of writing as the multiple-choice test, the memoir, the business memo, the advice-column letter, or the political-campaign speech. Before you begin writing your parody, decide what the target of your satire will be. Then, use one or more of Cervantes's tools-exaggeration, verbal irony, incongruity, humorous imitation-to write a parody of your own.

Match the term below with its correct definition. antianxiety drug A. the hidden meaning in a dream B. therapy intended to help individuals reach their full potential C. brain surgery performed to treat psychological disorders D. drugs prescribed to help people with anxiety disorders E. ability to contend with difficulties successfully F. therapy in which a positive response to a stimulus is replaced with a negative response G. psychologically based therapy H. psychoanalytic technique in which the analyst asks the client to relax and then to say whatever comes to mind I. communication technique in which the listener repeats, rephrases, and asks for clarification of the statements made by the speaker

In its recent annual report and related Corporate Responsibility Report, Hyatt provides information on company performance on several dimensions. Indicate whether the following items below best fit into the financial (label your answer "Profit"), social (label your answer "People"), or environmental (label your answer "Planet") aspects of triple bouom line reporting.

___ 1. Sales revenue totaled $4.4 billion.
___ 2. Increased women in management positions.
___ 3. Invested in career programs in Brazil.
___ 4. Operating cash flows totaled$489 million.
___ 5. Earned awards for best LGBT workplace.
___ 6. Nearly all hotels recycle at least one waste stream.

A sensor network consists of a large number of microprocessors spread out over an area, in communication with each other and with a base station. In a certain network, the probability that a message will fail to reach the base station is 0.005. Assume that during a particular day, 1000 messages are sent. a. What is the probability that exactly 3 of the messages fail to reach the base station? b. What is the probability that fewer than 994 of the messages reach the base station? c. What is the mean of the number of messages that fail to reach the base station? d. What is the standard deviation of the number of messages that fail to reach the base station?

Workplace Products Inc., a wholesaler of office products, was organized on February 1 of the current year, with an authorization of 10,000 shares of preferred 2% stock, $120 par and 250,000 shares of$25 par common stock. The following selected transactions were completed during the first year of operations: Feb. 1. Issued 180,000 shares of common stock at par for cash.

1. Issued 400 shares of common stock at par to an attorney in payment of legal fees for organizing the corporation. Mar. 9. Issued 30,000 shares of common stock in exchange for land, buildings, and equipment with fair market prices of $200,000,$550,000, and $135,000, respectively. Apr. 13. Issued 8,500 shares of preferred stock at$131 for cash. Journalize the transactions.

English Language Arts Now that you have learned why contracts are so important in business life, imagine that you work as an executive manager for a company that outsources the manufacturing of electrical components to a company in China. Make sure you read the Global Law feature on page 92 and research contractual and communication issues between U.S. and Chinese businesses. Draft an e-mail memo addressed to the five mid-level production and marketing managers who have been asked to travel to China next month to make sure component production

A Mintel study asked consumers if electronic communications devices influenced whether or not they bought a certain car. The table gives the results categorized by household income: If we choose a person at random from this sample:

Communication (e.g.t hands-free calling):	$50K	$50K-99.9K	$100K+	Total
Very Much	30	57	41	128
Somewhat	26	39	62	127
Not At All	23	39	35	97
Total	79	135	138	352

c) What's the chance that a person who responded "very much" was earning at least$\$100 \mathrm{~K}$ ?

A Mintel study asked consumers if electronic communications devices influenced whether or not they bought a certain car. The table gives the results categorized by household income: If we choose a person at random from this sample:

Communication (e.g.t hands-free calling):	$50K	$50K-99.9K	$100K+	Total
Very Much	30	57	41	128
Somewhat	26	39	62	127
Not At All	23	39	35	97
Total	79	135	138	352

d) What is the chance that electronic communications somewhat influenced the purchase or that the person earns at least$\$100 \mathrm{~K}$ ?

Match the term below with its correct definition. exemplify A. an object or an act that stands for something else B. the tendency to think of an object as being useful only for the function that the object is usually used for C. to show or illustrate by example D. the tendency to respond to a new problem with an approach that was successfully used with similar problems E. unit of meaning in a language F. rules of thumb, or shortcuts G. an idea or statement that provides the basic information that allows us to draw conclusions H. the study of meaning I. the communication of ideas through symbols that are arranged according to rules of grammar J. the mental rearrangement of elements of a problem