Chapter 1: Business Organisation And EnvironmentSection 1.1:
Introduction to Business Management
Section 1.2:
Types of Organisations
Section 1.3:
Organisation Objectives
Section 1.4:
Stakeholders
Section 1.5:
External Environment
Section 1.6:
Growth and Evolution
Section 1.7:
Organisational Planning Tools
Page 6:
Activity 1
Page 8:
Activity 2
Page 8:
Activity 3
Page 16:
Revision Checklist
Page 17:
Key Concept Question
Page 17:
Exam Practice Question
Chapter 2: Human Resource ManagementSection 2.1:
Functions and Evolution of Human Resource Management
Section 2.2:
Organisational Structure
Section 2.3:
Leadership and Management
Section 2.4:
Motivation
Section 2.5:
Organisational (corporate) Culture
Section 2.6:
Industrial/employee Relations
Page 123:
Activity 2
Page 123:
Activity 1
Page 127:
Activity 3
Page 131:
Activity 4
Page 134:
Activity 5
Page 136:
Activity 6
Page 137:
Activity 7
Page 140:
Revision Checklist
Page 140:
Activity 8
Page 141:
Key Concept Question
Page 141:
Exam Practice Question
Chapter 3: Finance And AccountsSection 3.1:
Sources of Finance
Section 3.2:
Costs and Revenue
Section 3.3:
Break-even Analysis
Section 3.4:
Final Accounts
Section 3.5:
Profitability and Liquidity Ratio Analysis
Section 3.6:
Efficiency Ratio Analysis
Section 3.7:
Cash Flow
Section 3.8:
Investment Appraisal
Section 3.9:
Budgeting
Page 229:
Activity 1
Page 230:
Activity 2
Page 235:
Activity 3
Page 237:
Activity 4
Page 238:
Activity 5
Page 239:
Revision Checklist
Page 239:
Key Concept Question
Page 239:
Exam Practice Question
Section 4.1:
The Role of Marketing
Section 4.2:
Marketing Planning
Section 4.3:
Sales Forecasting
Section 4.4:
Market Research
Section 4.5:
The Four PS-Product, Price, Promotion and Place
Section 4.6:
The Extended Marketing mix of Seven PS
Section 4.7:
International Marketing
Section 4.8:
E-Commerce
Page 342:
Activity 1
Page 344:
Activity 2
Page 345:
Activity 3
Page 347:
Activity 4
Page 350:
Activity 5
Page 353:
Exam Practice Question
Page 353:
Revision Checklist
Page 353:
Key Concept Question
Chapter 5: Operations ManagementSection 5.1:
The Role of Operations Management
Section 5.2:
Production Methods
Section 5.3:
Lean Production and Quality Management
Section 5.4:
Location
Section 5.5:
Production Planning
Section 5.6:
Research and Development
Section 5.7:
Crisis Management and Contingency Planning
Page 466:
Activity 1
Page 468:
Activity 2
Page 468:
Exam Practice Question
Page 468:
Key Concept Question
Page 468:
Revision Checklist
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