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Terms in this set (11)
Hello, is that ...?
Could I speak to ....?
Who am I speaking to, please?
How to start a phone call when you call
Hold on a minute
Would you mind holding?
to ask a person to wait
Sorry to keep you waiting
if you asked a person to wait
Hi, this is ....
Hello, .... speaking
if you call someone and need to introduce yourself
May I ask who is calling, please?
Excuse me, who is calling, please?
when need to know who is on the line
I didn't catch it, can you repeat it please?
sorry, I didn't understand, can you say it again, please?
Can you slow down, please?
to get clarification
Are you busy?
Are you free to talk?
Do you have a minute?
Have I caught you at a bad time?
check if they have time to speak (informal)
Is this a good time to call?
Is now a good time to call?
Do you have a moment/minute to spare, please?
check if they have time to speak (a bit more formal)
Can you spell that, please?
to ask to tell you a word by letters
I'm calling about + noun/ +V(ing)
I'd like to + infinitive
I'm planning to + infinitive
the reason for calling (informal)
It's with regard to +noun / +v(ing)
the reason for calling (very formal)
YOU MIGHT ALSO LIKE...
POLITE ENQUIRIES (+ indirect questions)
Would you mind...? (REQUEST / PERMISSION)
OTHER SETS BY THIS CREATOR
Days of the week
body parts (easy)