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(B1) AT WORK 2: skills and duties

answering the phone

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Terms in this set (9)

answering the phone

Image: answering the phone

attending meetings

Image: attending meetings

communication skills

Image: communication skills

dealing with complaints

Image: dealing with complaints

organisational skills

Image: organisational skills

reporting problems to the manager

Image: reporting problems to the manager

responding to emails

Image: responding to emails

teamwork skills

Image: teamwork skills

wearing a uniform

Image: wearing a uniform