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Troubleshooting Google Classroom and Quizlet

There are several reasons that Quizlet could be unable to link your Google Classroom account to your Quizlet account.

  • The wrong Google account is being linked when you try to link Google Classroom and Quizlet (i.e. a @gmail.com email address)
  • Your Google Apps for Edu domain does not support Google Classroom yet.
  • Your Google Apps for Edu domain has the Google Classroom API turned off.

Problem #1: Connect the correct Google Account.

If you mistakenly linked your personal Google Account (i.e. an @gmail.com account) to Quizlet, please follow these steps to unlink and relink to the correct Google Classroom account.

Step 1: Log out of all Google accounts on your browser.

Step 2: Log into only your Google Classroom account.

Step 3: Return to your Quizlet Class page and try linking to Google Classroom again.

Problem #2: Make sure your school has Google Classroom.

It's possible that your school administrators have not enabled Google Classroom yet. You can ask your school's Google Apps for Edu administrators to check this with the following steps:

Step 1: Go to the Google Apps Admin console and click on "apps"

Step 2: Select "Google Apps"

Step 3: You should see "Google Classroom" as an option in your list of apps.

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Step 4: Make sure that it's listed as "On for everyone."

Learn more about the features and benefits of Google Classroom here.

Problem #3: Make sure the "Google Classroom API" is on.

The "Google Classroom API" is what Quizlet uses to communicate with Google Classroom. It is possible than an administrator has turned off this functionality. Here's how to enable it.

Step 1: Go to the Google Apps Admin console and click on "apps"

Step 2: Select "Google Apps"

Step 3: Click on "Google Classroom."

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Step 4: Now click on "Data access."

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Step 5: Make sure the box "Users can authorize apps to access their Google Classroom data" is checked.

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Still having trouble?

If these instructions do not fix the problem, please contact us.