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Managing your recurring Quizlet Plus or Teacher subscription

Starting on June 2nd, 2017, full-price Quizlet Plus and Teacher subscriptions purchased by credit card, PayPal or Amazon Payments on the Quizlet website will automatically renew each year. Upgrades purchased on the website before June 2nd, 2017 are one-time purchases that will not automatically renew upon expiration -- though if you choose to renew, the new upgrade you purchase will be auto-renewing. 

Quizlet Plus upgrades purchased on the Quizlet iOS or Android apps are also auto-renewing, and we've included links to detailed information below to help you manage your upgrade on any platform. 

Please note that while we continue rolling out auto-renewing subscriptions, there will be several categories of upgrades that will not recur off the bat -- group upgrades, discounted upgrades, upgrades purchased by a third party, etc. You can contact us with questions about this anytime here

Upgrades purchased on the Quizlet website

Once you've purchased an auto-renewing Quizlet Plus or Teacher upgrade, you can update your billing information anytime from your Settings page. Updating your billing information won't have an immediate effect on your account or subscription -- it simply means that the updated payment information you add to your account will be used for your renewal. 



Need a refund or want to cancel your auto-renewal? Please contact us so we can review your refund or cancellation request. 

If you choose to cancel your subscription, you'll continue to have access to your upgraded subscription benefits until your next auto-renewal date, but your subscription will not renew and your account will be automatically downgraded to our free version at that time. If we approve your refund request, we'll downgrade your account to our free version when we process your refund. 

Upgrades purchased on the Quizlet iOS or Android apps


If you've purchased an auto-renewing subscription to Quizlet Plus on our iOS or Android app, you can easily manage or cancel your subscription at any time through the Apple App Store or Google Play Store. If you cancel your subscription, you'll continue to have access to your upgraded subscription benefits until your next auto-renewal date, but your subscription will not renew and your account will be automatically downgraded to our free version.

To be sure your cancellation takes effect before your next subscription period starts, you'll need to submit your cancellation request to Apple or Google at least 24 hours prior to your renewal date. Please note that uninstalling the Quizlet app (or deleting your account) does not automatically stop your subscription. You'll need to cancel your subscription via the Apple App Store or Google Play Store directly.

Purchases made through the Apple App Store

Refunds for iOS in-app purchases are granted at the discretion of Apple and are subject to Apple's refund policies, so please direct questions regarding billing or refunds to the Apple support team. Apple only grants refunds under limited circumstances, but you can report a problem with a purchase you've made in the last 90 days for them to review. 

To cancel your subscription, follow the steps below -- and remember that you'll still have access to Plus until your expiration date!

Open the Settings app, tap on your name, and then tap iTunes & App Store. Tap your Apple ID at the top of the screen.



Tap View Apple ID and sign in if necessary. Then, tap Subscriptions and select Quizlet. 

Tap Cancel Subscription. You'll then see a notification confirming that your auto-renewing subscription has been cancelled and that you won't be charged again when your current subscription expires.

Purchases made through the Google Play Store

Refunds for Android in-app purchases can be granted by Google within 48 hours of purchase. If it's been more than 48 hours since you purchased, contact us and we can review your refund request.  

To cancel your subscription, follow the steps below -- 
and remember that you'll still have access to Plus until your expiration date!

Open the Google Play Store app. Tap Menu, then Account, followed by Subscriptions

Select Quizlet, then tap Cancel.