Business Analysis sample paper 2

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1 Which of the following elements of a SWOT analysis will be identified by an analysis of the external environment of an organisation?
A Weaknesses and Threats.
B Opportunities and Threats.
C Strengths and Opportunities.
D Strengths and Weaknesses.
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1 Which of the following elements of a SWOT analysis will be identified by an analysis of the external environment of an organisation?
A Weaknesses and Threats.
B Opportunities and Threats.
C Strengths and Opportunities.
D Strengths and Weaknesses.
B Opportunities and Threats.
2 In which of the following circumstances is competitive rivalry between firms likely to be high? A When the cost of leaving the industry is very low.
B When buyers find it difficult to switch from one firm to another.
C When there are few firms competing in the marketplace.
D When the market is growing slowly or not at all.
D When the market is growing slowly or not at all.
3 A team of business analysts are following the business analysis process model. They have recently completed the stage which analyses the needs which have to be addressed. Which of the following represents the next stage of their work?
A Consider perspectives.
B Evaluate options.
C Define requirements.
D Investigate situation.
B Evaluate options.
4 What term is used to describe an investigation technique which brings together a wide range of different stakeholders and an independent facilitator? A Protocol Analysis.
B A meeting.
C A workshop.
D An interview.
C A workshop.
5 In which of the following lists are all three techniques used to document the outcomes of a workshop?
A Use case diagram, task scenario, process model.
B Brainstorming, brainwriting, round robin.
C Interviewing, questionnaires, observation.
D Document analysis, meeting record, stepwise refinement
A Use case diagram, task scenario, process model.
7 Which one of the following types of stakeholders will actively work for the success of the project?
A Supporter.
B Champion.
C Critic.
D Blocker
B Champion.
6 Consider the following statements:
a. Prototypes can be constructed using post-it notes.
b. Prototypes can be developed in workshops.
c. Prototypes have a heading, classification and data section.
d. Prototyping is another term for protocol analysis.

Which of the following is correct?
A Statements b and d are correct and statements a and c are incorrect.
B Statements a and b are correct, statements c and d are incorrect.
C Statements b, c and d are correct, statement a is incorrect.
D Statements a and c are correct, statements b and d are incorrect.
B Statements a and b are correct, statements c and d are incorrect.
8 Which of the following describes a business perspective?
A The values and beliefs of a stakeholder about their business area.
B The collective view of a business area about its direction.
C The rational view of how the business area should be organised.
D The management view of external and internal influences.
A The values and beliefs of a stakeholder about their business area
9 Constraints and operational guidance are types of which of the following?
A Business events.
B Business rules.
C Business activities.
D Business processes.
B Business rules.
10 Which of the following would trigger a process to take place?
A An activity.
B A function.
C An event.
D A reaction.
C An event.
11 Which of the following is a technique used to represent what an organisation needs to be able to do in order to deliver value to customers? A Value stream model. B Business capability model. C POPIT model. D McKinsey's 7-S model.B Business capability model.12 An organisation is moving its headquarters. Managers recognise that this will lead to disruption and a short-term loss in productivity. How would this effect be categorised in a cost-benefit analysis? A As an intangible cost. B As a tangible cost. C As an intangible benefit. D As a tangible benefit.A As an intangible cost.13 A business case for a new system has to consider the effect of a proposal on interdepartmental relations. In which section of the business case would this effect be considered? A Cost/benefit analysis. B Risk assessment. C Impact assessment. D Options considered.C Impact assessment.14 Requirements Engineering states that it is essential that business representatives agree that the requirements are accurate and complete. What is this process of agreement called? A Requirements validation. B Requirements analysis. C Requirements management. D Requirements elicitation.A Requirements validation.15 Which of the following is an example of explicit individual knowledge? A A job description for a business analyst. B A rumour about a company acquisition. C A user interface design style guide. D An ability to use a spreadsheet application.A A job description for a business analyst.16 Which of the following is an example of a functional requirement? A The system must allow the user to amend customer details. B The system must be password protected. C The system must comply with the Data Protection Act. D The system must output all reports within five minutesA The system must allow the user to amend customer details.17 Which of the following is an element of requirements management? A Requirements analysis. B Configuration management. C Requirement filters. D Stakeholder management.B Configuration management.18 What does the large rectangular box separating use cases from actors represent on a use case diagram? A The system event. B The system class. C The system process. D The system boundaryD The system boundary19 Which of the following would be an appropriate name for a class that holds invoice details? A Invoicing Section. B Record Invoice Details. C Invoice Number. D Invoice.D Invoice.20 What is the objective of benefits realisation? A To check that predicted benefits have been achieved. B To check that the project objectives have been met. C To check that users realise that change has taken place. D To check that benefits have been properly identifiedA To check that predicted benefits have been achieved.1 Which of the following has been identified as a KEY skill of a business analyst working in an organisation that has outsourced its Information Technology (IT) department? A Business systems thinking. B Systems testing. C Modular programming. D Technical design.A Business systems thinking.2 Which of the following statements is incorrect? A Domain knowledge takes subject matter expertise to a lower level of detail. B The business analyst can develop competencies through work experience. C Data modelling is a required competence of a business analyst. D Risk and reward is an example of a contractual arrangement with an IT supplier.A Domain knowledge takes subject matter expertise to a lower level of detail.3 Which of the following elements of a SWOT analysis will be identified by an analysis of the external environment of an organisation? A Weaknesses and Threats. B Opportunities and Threats. C Strengths and Opportunities. D Strengths and WeaknessesB Opportunities and Threats.4 Which of the following lists only contains 'hard' components of the McKinsey 7-S model? A Systems, skills and structure. B Staff, skills and strategy. C Strategy, structure and systems. D Staff, structure and systems.C Strategy, structure and systems.Copyright © BCS 2013 FCBA Sample Paper A Version 1.4 June 2013 Syllabus 2012 Page 4 of 11 5 In which of the following circumstances is competitive rivalry between firms LIKELY to be high? A When the cost of leaving the industry is very low. B When buyers find it difficult to switch from one firm to another. C When there are few firms competing in the marketplace. D When the market is growing slowly or not at all.D When the market is growing slowly or not at all.6 What is the first stage of Isaksen and Treffinger's problem-solving model? A Solution finding. B Data finding. C Problem finding. D Mess finding.D Mess finding.7 A team of business analysts are following the business analysis process model. They have recently completed the stage which analyses the needs which have to be addressed. Which of the following represents the next stage of their work? A Consider perspectives. B Evaluate options. C Define requirements. D Investigate situation.B Evaluate options.What term is used to describe an investigation technique which brings together a wide range of different stakeholders and an independent facilitator? A Protocol Analysis. B A meeting. C A workshop. D An interview.C A workshop.9 In which of the following lists are all three techniques used to document the outcomes of a workshop? A Use case diagram, task scenario, process model. B Brainstorming, brainwriting, round robin. C Interviewing, questionnaires, observation. D Document analysis, meeting record, stepwise refinement.A Use case diagram, task scenario, process model.10 Consider the following statements: a. Prototypes can be constructed using post-it notes. b. Prototypes can be developed in workshops. c. Prototypes have a heading, classification and data section. d. Prototyping is another term for protocol analysis. Which of the following is correct? A Statements b and d are correct and statements a and c are incorrect. B Statements a and b are correct, statements c and d are incorrect. C Statements b, c and d are correct, statement a is incorrect. D Statements a and c are correct, statements b and d are incorrect.B Statements a and b are correct, statements c and d are incorrect.11 Which of the following investigation techniques provides the MOST cost-effective way of acquiring data from a large dispersed group of users? A Questionnaires. B Special purpose records. C Ethnographic studies. D Activity samplingA Questionnaires.12 Which of the following Ws is NOT normally documented in the agenda for a meeting? A Who will be attending the meeting. B When the meeting will be held. C Why someone is being invited to the meeting. D Where the meeting will be held.C Why someone is being invited to the meeting.13 Which of the following workshop techniques would be concerned with the discovery of information about the views of stakeholders? A Context diagram. B Mind map. C Rich picture. D Post-it exercise.D Post-it exercise.14 Which of the following correctly identifies the stakeholders of a project? A The people who are commissioning the project. B The people who are managing the project. C The people who are funding the project. D The people who have an interest in a project.D The people who have an interest in a project.15 Constraints and operational guidance are types of which of the following? A Business events. B Business rules. C Business activities. D Business processes.B Business rules.16 Which one of the following types of stakeholders will actively work for the success of the project? A Supporter. B Champion. C Critic. D Blocker.B Champion.17 Which of the following is an alternative term for the PRIMARY activity tasks shown on a Business Activity Model? A Control activities. B Planning activities. C Doing activities. D Monitoring activities.C Doing activities.18 Which of the following describes a business perspective? A The view of one stakeholder about their business area. B The collective view of a business area about its direction. C The rational view of how the business area should be organised. D The management view of external and internal influences.A The view of one stakeholder about their business area.19 A training company wishes to deliver high quality training to its delegates. It has decided that if at least 99% of delegates rate their course as very good or excellent in a post-course questionnaire then this indicates that it is delivering high quality training. Which of the following is this 99% rating objective? A A strategic target. B A critical success factor. C A key performance indicator. D A monitoring activity.C A key performance indicator.20 Which stage immediately follows design in the waterfall systems development lifecycle? A Development. B Analysis. C Testing. D Implementation.A Development.21 Which of the following is a support activity in the value chain? A Service. B Procurement. C Operations. D Marketing and Sales.B Procurement.22 How are the actors responsible for carrying out the work, shown on a business process model? A As rectangular boxes. B As stick people. C As swim-lanes. D As diamond-shaped boxes.C As swim-lanes.23 Which of the following COULD help remove problems identified with an AS-IS process? A Ensuring that actors do not synchronise their work in the process. B Increasing the number of bottlenecks in the system. C Increasing the number of hand-offs in the system. D Changing the sequence in which the process is carried out.D Changing the sequence in which the process is carried out.24 Which of the following would trigger a process to take place? A An activity. B A function. C An event. D A reaction.C An event.25 A business analyst needs to explore the tacit knowledge of a user. What aspects of the work does this knowledge consider? A The aspects they are unable to perform or complete. B The aspects they are unable to articulate or explain. C The aspects they are unable to physically touch or feel. D The aspects they are unable to measure or quantify.B The aspects they are unable to articulate or explain.26 Requirements Engineering states that it is essential that business representatives agree that the requirements are accurate. What is this process of agreement called? A Requirements validation. B Requirements analysis. C Requirements management. D Requirements elicitation.A Requirements validation.27 Which of the following is an example of explicit individual knowledge? A A job description for a business analyst. B A rumour about a company acquisition. C A user interface design style guide. D An ability to use a spreadsheet application.A A job description for a business analyst.28 Which of the following is an example of a functional requirement? A The system must allow the user to amend customer details. B The system must be password protected. C The system must comply with the Data Protection Act. D The system must output all reports within five minutesA The system must allow the user to amend customer details.29 Which of the following is an element of requirements management? A Requirements analysis. B Configuration management. C Requirement filters. D Stakeholder management.B Configuration management.30 Which of the following is modelled on a class diagram? A Decisions. B Actors. C Data. D Swim-lanes.C Data.31 What does the large rectangular box separating use cases from actors represent on a use case diagram? A The system event. B The system class. C The system process. D The system boundary.D The system boundary.32 What is a relationship between two entities? A A functional dependency between those entities. B A flow of data from one entity to another. C A relevant business connection between those entities. D A flow of messages from one entity to another.C A relevant business connection between those entities.33 Which of the following would be an appropriate name for a class that holds invoice details? A Invoicing Section. B Record Invoice Details. C Invoice Number. D Invoice.D Invoice.34 Which of the following is a quadrant of the spiral model? A Analysis and design. B Build and implement. C Verify and validate. D Development and test.D Development and test.35 When SHOULD a business case first be prepared? A Immediately following project initiation. B After a feasibility study has been completed. C After the solution design has been carried out. D After the proposed solution has been implemented.B After a feasibility study has been completed.36 An organisation is moving its headquarters. Managers recognise that this will lead to disruption and a short-term loss in productivity. How would this effect be categorised in a cost-benefit analysis? A As an intangible cost. B As a tangible cost. C As an intangible benefit. D As a tangible benefit.A As an intangible cost.37 Which of the following is the correct definition of an Internal Rate of Return (IRR)? A The return on investment to institutional shareholders. B The discount rate that leads to a net present value of zero. C The point in the project where cash flows become positive. D The discount rate that all projects are expected to achieve.B The discount rate that leads to a net present value of zero.38 A business case for a new system has to consider the effect of a proposal on interdepartmental relations. In which section of the business case would this effect be considered? A Cost/benefit analysis. B Risk assessment. C Impact assessment. D Options considered.B Risk assessment.39 What emotion in the change process is experienced after the initial feeling of shock about the proposed changes? A Denial. B Anger. C Depression. D Resistance.A Denial.40 What is the objective of benefits realisation? A To check that predicted benefits have been achieved. B To check that the project objectives have been met. C To check that users realise that change has taken place. D To check that benefits have been properly identified.B To check that the project objectives have been met.